Senior Manager, Telepsychiatry

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Accountable for the enhancement and operational management of Oak Street Health's comprehensive Telepsychiatry program, which serves over 230 centers with a team of 15 psychiatric providers.

• Collaborate with the Telepsych Medical Director to create and oversee strategies for provider engagement and performance.

• Design and execute a learning and engagement strategy tailored for psychiatric providers.

• Broaden analysis and reporting concerning the usage and integration of telepsychiatry services.

• Drive the incorporation and utilization of our telepsychiatry program throughout Oak Street Health's network.

• Develop a framework for evaluating the level of integration of the Behavioral Health program at the regional scale.

• Partner with regional leaders across the organization to identify and overcome barriers to care and the integration of the Telepsychiatry program.

• Facilitate the onboarding of centers new to Behavioral Health to ensure a smooth integration of telepsychiatry services.

• Lead the execution of all operational initiatives related to Telepsych.

• Establish work procedures and processes that align with company and departmental standards, procedures, and strategic goals.

• Collaborate with other Behavioral Health leaders to devise methods for enhancing the integration and utilization of the Behavioral Health program.

• Work in collaboration with Central leaders to guarantee effective design and implementation planning, including Data, Product, Managed Care Operations, Clinical Operations & Learning, among others.

• Responsible for key Behavioral Health metrics, such as integration and utilization measures.

• Additional duties as assigned.

⛳️ Requirements

• A minimum of 7 years of relevant experience in healthcare, behavioral health, or related fields working with healthcare providers.

• At least 5 years in a supervisory capacity.

• Proven ability to establish trust and confidence among a diverse group of stakeholders.

• Strong leadership and influencing capabilities.

• Exceptional organizational skills and attention to detail.

• Analytical mindset with proficiency in data analysis; highly skilled in Microsoft Excel.

• Excellent interpersonal skills that facilitate effective stakeholder engagement.

• A pleasantly persistent approach to challenges.

• Quick adaptability to a high level of ambiguity.

• Authorization to work in the US.

• Bachelor’s degree or equivalent experience required.

🏝️ Benefits

• Paid vacation, sick leave, and investment/retirement 401K matching options.

• Health insurance, vision, and dental coverage.

• Opportunities for leadership development and continuing education stipends.

• New centers and adaptable work environments.

• Opportunities for significant responsibility and rapid career advancement.