Senior Manager – Operations Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the design and execution of high-priority operational initiatives from inception to implementation and measurable outcomes.

• Facilitate strategy discussions with executive sponsors, ensuring that operational scalability is integrated into decisions from the outset.

• Convert abstract, conceptual ideas into well-structured operational solutions, workflows, and blueprints.

• Assess and enhance future business models to perpetually refine operational processes.

• Conduct proactive risk assessments on new initiatives, pinpointing structural bottlenecks and design challenges prior to implementation.

• Coordinate working groups across Clinical, Operations, Product, Technology, and Commercial teams, ensuring stakeholders remain accountable to shared timelines and initiative objectives.

• Collaborate with executive sponsors and initiative leaders to rigorously test feasibility, identify constraints early on, and prepare clear decision briefs that keep leadership updated.

• Create analyses, financial models, and operational business cases that provide leadership with essential data for evaluating trade-offs and making well-informed decisions.

• Partner with the Data and Analytics team to define, build, and enhance the operational metrics and dashboards that link cross-functional execution to the corporate scorecard.

• Identify operational inefficiencies by synthesizing data throughout the business, uncovering root causes, and proposing targeted process enhancements.

• Design solutions across various time frames, identifying quick wins, medium-term process improvements, and long-term structural changes that yield cumulative benefits.

• Continuously evaluate and enhance operational processes, identifying automation opportunities and structural improvements that boost consistency and efficiency.

⛳️ Requirements

• A bachelor's degree in business, economics, health policy, or a related field.

• 5 to 7 years of experience in consulting, strategy, operations, or a comparable analytical role; experience in healthcare or a high-growth startup is highly preferred.

• Proven ability to manage complex, cross-functional projects from design to delivery, demonstrating strong project management instincts and attention to detail.

• Strong analytical capabilities with experience in developing business cases, financial models, or operational metrics frameworks; comfortable working with data to validate decisions and evaluate outcomes.

• Exceptional communication skills with the ability to present to senior stakeholders and distill complex information into clear, concise, and actionable outputs.

• Highly organized and capable of managing multiple workstreams simultaneously without losing sight of priorities.

• Self-motivated and able to thrive in ambiguous, fast-paced environments where priorities can shift and resources may be limited.

• A genuine passion for transforming access to pediatric mental health care and aligning with the mission of InStride Health.

🏝️ Benefits

• Comprehensive benefits package (401k with match).

• Flexible paid time off (PTO).

• Paid holidays.

• Paid service days.

• Four weeks of paid sabbatical.

• Twelve weeks of paid parental leave.

• Health benefits commencing on your first day.

• Opportunity to become part of a mission-driven organization that is transforming the landscape of pediatric mental health treatment.

• Chance to make a significant impact by assisting children and families in accessing urgently needed, evidence-based care.

• Opportunity to collaborate with skilled and experienced team members dedicated to resolving this challenge.

• Fully remote work: enjoy the comfort of working from home with occasional in-person retreats.