Fraud Operations Analyst

This is a fully remote position, open to applicants in Poland.

📋 Description

• Evaluate transactions and digital engagements with U.S. Bank to identify and prevent fraudulent activities.

• Oversee the movement of funds through various channels.

• Analyze activity on the website and mobile applications.

• Track account actions to spot fraudulent transactions and violations of policy.

• Safeguard accounts to avert financial losses.

• Reach out to customers via email or phone to confirm any suspicious activities.

• Collaborate with internal teams to verify the authenticity of transactions.

• Partner with stakeholders to address fraud-related concerns.

• Keep precise records and data on fraud trends.

⛳️ Requirements

• Proficient in English (C1).

• Relevant professional experience, ideally in fraud prevention, risk management, or a similar domain.

• Capacity to understand technical and administrative guidelines.

• Skilled in navigating various software platforms, including Microsoft Office.

• Strong analytical abilities to identify and resolve discrepancies.

• Capability to independently tackle complex issues.

• Availability to work night shifts from 20:30 to 4:30, including weekends.

• Comfortable with a remote work environment.

🏝️ Benefits

• Performance-driven incentives available for qualified employees.

• Comprehensive and equitable benefits emphasizing financial health, wellness, and wellbeing.

• Ongoing development opportunities, including training, educational support, and pathways for career advancement.

• Employee recognition initiatives.

• An inclusive and accessible recruitment process with accommodations available during the application or hiring stages.