Senior Manager, Market & Customer Intelligence

This is a fully remote position, open to applicants in Portugal, +4 more countries.

📋 Description

• Take charge of the Market & Customer Intelligence Program, transforming pilot insights into a scalable operational model and governance structure.

• Execute the 12–18-month rollout strategy across various functions, countries, and use cases.

• Conduct monthly, quarterly, and annual intelligence cycles, distilling inputs into clear and actionable insights.

• Combine signals from diverse sources into cohesive, decision-ready narratives.

• Maintain high-quality standards, ensure consistency in frameworks, and ensure relevance to business decisions.

• Foster adoption across teams through enablement, support, and engagement with stakeholders.

• Monitor KPIs, identify deficiencies, and continuously enhance processes to position the capability as a trusted enterprise asset.

⛳️ Requirements

• Advanced degree in business, healthcare, economics, engineering, or a related discipline.

• Extensive experience in strategy, intelligence, consulting, commercial operations, or healthcare transformation.

• Proven success in leading large, cross-functional, and multi-country initiatives.

• Strong grasp of AI-driven analytics, machine learning concepts, and data management principles (such as data lakes and warehouses).

• Exceptional strategic thinking skills, capable of translating business requirements into AI-enabled solutions and structured insights.

• Strong stakeholder management abilities, with a track record of influencing senior leaders and scaling initiatives from pilot to regular operations; fluent in English (additional languages are advantageous).

🏝️ Benefits

• Competitive salary.

• Flexible benefits package.