Senior Manager, Learning Operations

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Lead the Learning Operations department, shaping its strategic vision and implementing technical advancements.

• Ensure that logistical planning and execution for learning initiatives align with the Village learning strategy.

• Collaborate with business units, program leaders, and key stakeholders to enhance capabilities and achieve business results.

• Supervise the capacity and performance of the Learning Operations team resources.

• Address logistical and communication requirements for effective program delivery.

• Maintain high standards of logistical quality, innovation, and adherence to standards for both in-person and virtual programs, as well as digital resources and LMS/LXP management.

• Establish and manage centralized standards, processes, and templates for the master delivery calendar, communication strategies, venue contracts, and budget management.

• Cultivate and maintain partnerships with business units while overseeing stakeholder relationships across various business sectors and educational institutions.

• Oversee the performance and growth of direct reports.

• Perform additional duties as necessary.

⛳️ Requirements

• Proven experience in leading a Learning Operations function and team.

• Demonstrated ability to provide strategic guidance and technical innovation for learning program operations.

• Experience in logistics planning and execution for learning initiatives.

• Capability to collaborate with business units, program leaders, and significant stakeholders.

• Background in managing stakeholder relationships across diverse business sectors and educational institutions.

• Experience in overseeing team capacity and performance.

• Familiarity with both in-person and virtual programs, as well as digital resources and LMS/LXP management.

• Knowledge of centralized standards, processes, and templates related to delivery calendars, communications, venue contracts, and budgeting.

• Proven experience in managing the performance and development of direct reports.

• Applicants must meet applicable work authorization and background verification criteria.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401(k) match.

• Paid time off.

• PTO cash out.

• Family resources.

• EAP counseling sessions.

• Access to Headspace®.

• Backup child and elder care.

• Maternity/paternity leave.

• Professional development programs.

• On-demand virtual leadership and development courses through DaVita’s StarLearning online training platform.

• Competitive total rewards package.

• Healthcare coverage.