Senior Manager, Key Opinion Leader – External Engagement Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement a thorough KOL engagement strategy across various clinical areas, ensuring alignment with business, medical, and innovation objectives.

• Identify, categorize, and prioritize KOLs and influencers based on their clinical expertise, influence, advocacy impact, and geographic relevance.

• Establish and maintain long-term, compliant relationships with KOLs in close collaboration with Medical Affairs.

• Design, execute, and oversee VOC programs, which include advisory boards, panels, interviews, and qualitative research initiatives.

• Translate VOC insights into clear, actionable recommendations for Product Management, Upstream Marketing (NPD), and cross-functional stakeholders.

• Ensure that VOC activities are structured, repeatable, and integrated into annual planning and lifecycle management processes.

• Plan and coordinate speaker programs in partnership with Medical Affairs and Marketing Communications, ensuring alignment with educational and strategic goals.

• Organize external webinars and virtual events, including speaker selection, content alignment, logistics, and post-event insights collection.

• Collaborate with Marketing Communications to ensure consistent messaging, branding, and audience engagement across all channels.

• Support advocacy strategies in partnership with Government Affairs and Medical Affairs, including engagement with patient advocacy groups, professional societies, and external organizations.

• Monitor advocacy and policy trends that affect relevant clinical areas and share insights with internal stakeholders.

• Ensure that advocacy activities align with broader clinical, medical, and commercial priorities.

• Act as a central liaison among Product Management, Upstream Marketing (NPD), Medical Affairs, Clinical Affairs, Government Affairs, and Marketing Communications.

• Introduce the external perspective into discussions regarding product strategy, clinical development, and evidence generation.

• Coordinate timelines, deliverables, and inputs across various functions to guarantee cohesive execution.

• Ensure compliance of all external engagement activities with internal policies, legal, regulatory, and industry standards.

• Establish and continuously enhance best practices, tools, and templates to promote consistency, quality, and efficiency across KOL, VOC, speaker, and advisory activities.

⛳️ Requirements

• 8–12 years of experience in healthcare, life sciences, medical devices, diagnostics, or pharmaceuticals.

• Proven experience in managing KOL engagement, advisory boards, speaker programs, VOC initiatives, or external events.

• Strong understanding of effective partnership with Medical Affairs, Clinical Affairs, and commercial teams within a matrixed organization.

• Exceptional communication, synthesis, and stakeholder management abilities.

• Bachelor’s degree is required; an advanced degree (MBA, MPH, MS, PhD) is preferred.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) retirement plan

• Life insurance

• Long-term and short-term disability insurance

• Paid parking/public transportation

• Paid time off

• Paid sick and safe time