Senior Manager, Go-to-Market Recruiting

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Oversee talent acquisition efforts for Sales, Customer Experience, and various operational functions such as RevOps, Account Management, and Enablement.

• Serve as a strategic advisor and collaborative partner to C-Suite executives and senior revenue leaders.

• Convert business objectives into workforce strategies, including headcount forecasts and proactive talent pipelines.

• Lead, mentor, and enhance the skills of a team of recruiters.

• Collaborate with GTM leaders, RevOps, and Finance to develop multi-quarter headcount forecasts and model capacity requirements.

• Define candidate profiles for revenue-generating and customer-facing teams.

• Create and improve competency-based evaluation frameworks, structured interview kits, and scorecard criteria.

• Coach, mentor, and oversee full-cycle recruiters.

• Manage team capacity, conduct performance development, and foster an inclusive team culture.

• Assess operational efficiency and recruiter workflows.

• Evaluate and adjust team structure in response to changing hiring volumes.

• Lead leadership searches for positions ranging from Manager to Senior Director levels within Sales and CX.

• Coordinate with external agency partners.

• Monitor, analyze, and present recruitment metrics such as pipeline velocity, conversion rates, source mix, and offer acceptance rates.

• Showcase successes and proactively address recruitment bottlenecks.

⛳️ Requirements

• Minimum of 8 years of recruiting experience.

• In-house talent acquisition experience supporting dynamic Sales, Customer Experience, Customer Success, or Revenue Operations teams.

• At least 3 years of direct people management experience.

• A proven track record of coaching, mentoring, and developing recruiting professionals.

• Experience working with C-Suite and senior executive stakeholders on headcount planning and hiring profiles, providing advice and constructive feedback.

• Strong expertise in ATS reporting, specifically with systems like Greenhouse or Lever.

• Experience with recruitment KPIs and funnel analytics.

• Understanding of sales methodologies, compensation structures including OTEs, quotas, and accelerators, as well as customer experience metrics.

• Background in establishing structured, bias-reduced interview processes and candidate scorecard mechanics.

• Demonstrated urgency and a bias for action.

• Strong executive presence and influence.

• Proficiency in data literacy.

• Rigor in process infrastructure.

🏝️ Benefits

• Eligibility for variable pay.

• Equity eligibility.

• Commitment to equal opportunity employment.

• A work environment free from discrimination and harassment.