Senior Manager, Digital Product Management – Residential Connected Services

This is a fully remote position, open to applicants in Florida.

📋 Description

• Develop and implement a comprehensive multi-year product strategy for the Residential Portal.

• Oversee and guide a team of Product Managers and/or Product Owners.

• Take ownership of roadmap prioritization and execution of delivery.

• Promote adoption, engagement, and growth of connected assets.

• Integrate AI, data, and intelligent insights into the user experience.

• Discover opportunities for digital services and monetization strategies.

• Establish a clear product vision that aligns with trends in connected homes and IoT.

• Convert strategy into actionable roadmaps with measurable outcomes.

• Make informed prioritization decisions balancing technical and business trade-offs.

• Define and monitor KPIs linked to activation, engagement, retention, and feature usage.

• Enhance onboarding and usage across connected experiences.

• Utilize data and customer insights for continuous refinement and optimization of the platform.

• Navigate confidently within IoT environments that involve device connectivity, firmware integration, APIs, and cloud services.

• Ensure a scalable, secure, and reliable architecture in collaboration with engineering.

• Balance innovation with system stability and performance.

• Use device data to generate actionable insights and predictive capabilities.

• Collaborate with data teams to deliver AI-driven features that enhance user value.

• Ensure that analytics and instrumentation are integrated into product design.

• Provide daily leadership and coaching to Product Managers and/or Product Owners.

• Set clear accountability for roadmap execution and KPI achievement.

• Foster prioritization, rigor, and an outcome-focused mindset within the team.

⛳️ Requirements

• Bachelor's degree.

• Over 8 years of product management experience in IoT, connected devices, and/or digital platforms.

• Previous experience in managing Product Managers or Product Owners.

• Strong knowledge of IoT architecture, device-cloud integration, APIs, and cloud platforms.

• Proven experience in driving adoption and engagement for digital or connected products.

• Experience in incorporating AI and data-driven intelligence into product strategy.

• Solid understanding of the residential domain (HVAC, connected home, or similar systems preferred).

• Ability to function effectively in complex, cross-functional environments.

• Must possess unrestricted authorization to work in the USA; no visa sponsorship is available.

🏝️ Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives.

• Retirement Benefits.

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation.

• Disability: Short-term and long-term disability.

• Life Insurance and Accidental Death and Dismemberment.

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account.

• Tuition Assistance.