Senior Manager – Customer Identity & Platform Engineering

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Lead and nurture a team comprising software engineers, cloud engineers, and product owners.

• Define and implement the technology roadmap for CIAM, backend services, and shared platform capabilities.

• Design, construct, and manage secure backend services, APIs, and microservices.

• Support digital products including websites, mobile applications, customer registration, warranty, and service.

• Oversee the architecture and operation of cloud-native solutions and shared services hosted on AWS.

• Develop reusable platform capabilities that can be leveraged by multiple product teams.

• Establish engineering best practices in areas such as DevSecOps, CI/CD, automated testing, observability, reliability, and platform performance.

• Collaborate with teams from Product Management, Digital Experience, Cybersecurity, Enterprise Architecture, and Data.

• Ensure that customer identity, backend services, and cloud platforms comply with security, privacy, and regulatory standards.

• Drive modernization of the platform, enhance engineering efficiency, and decrease technical debt.

• Coach and mentor engineers while promoting a collaborative and accountable engineering culture.

⛳️ Requirements

• Over 10 years of experience in software engineering, backend development, or platform engineering.

• Proven experience in leading engineering teams.

• Strong knowledge in Customer Identity & Access Management (CIAM).

• Expertise in OAuth 2.0, OpenID Connect (OIDC), SAML, and contemporary identity platforms.

• Experience in designing and developing cloud-native backend applications, REST APIs, distributed systems, and microservices.

• Extensive experience in designing and managing solutions on AWS, covering compute, networking, storage, databases, messaging, and monitoring services.

• Familiarity with Kubernetes, containerized applications, and modern cloud architecture.

• Strong grasp of secure software development and privacy regulations such as GDPR and CCPA.

• Demonstrated ability to lead technical initiatives across various teams while balancing business priorities with engineering quality.

• A practical, collaborative leadership style with a commitment to developing talent and delivering dependable technology.

• Must not require visa sponsorship; the position is not eligible for H1B, OPT/CPT, TN, or other visa sponsorship.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Life insurance.

• Vision insurance.

• Disability benefits.

• 401(k).

• Employee Stock Purchase Plan.

• Paid time off, which includes paid vacation, holidays, and personal days.

• Tuition reimbursement.

• Well-being programs.

• Discounts on Stanley Black & Decker tools and products.

• Discount programs for vendors and partners.

• Wellness program.

• Career paths and development opportunities.

• Access to a digital learning portal.

• Participation in Lean Academy and online university.

• Opportunity to earn certificates and specializations from respected colleges and universities.

• Opportunities for volunteerism, giving back, and engaging in sustainable business practices.