Senior Manager, Customer Advocacy, Market Influence

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take charge of and implement DealHub’s customer advocacy, community, marketplace review, influencer, and event relationship initiatives.

• Cultivate relationships with key customers and uncover chances to transform their success into publicly shared stories, references, testimonials, videos, and event involvement.

• Collaborate with sales, customer success, partnerships, product marketing, demand generation, and leadership to discover advocacy opportunities and align programs with business objectives.

• Spearhead customer review initiatives across various platforms, including G2.

• Create community partnership initiatives that connect DealHub with pertinent revenue, RevOps, sales, and SaaS communities.

• Enhance DealHub’s visibility at significant in-person events like Dreamforce, UNBOUND, and other pivotal industry gatherings.

• Identify, engage, and oversee influencer relationships to amplify DealHub’s Agentic Quote-to-Revenue narrative.

• Develop repeatable programs, processes, and reporting frameworks to assess the impact of brand, advocacy, community, and relationship-driven efforts.

⛳️ Requirements

• Proven experience in customer marketing, community marketing, advocacy, field marketing, partner marketing, influencer marketing, or brand marketing in a B2B SaaS context.

• Exceptional ability to foster relationships with customers, internal stakeholders, partners, and external market influencers.

• Experience in managing customer stories, case studies, testimonials, reviews, references, or advocacy initiatives.

• Background in supporting or leading in-person events, community partnerships, or marketplace review initiatives.

• Outstanding communication, project management, and stakeholder engagement skills.

• Capability to align strategic brand objectives with practical implementation.

• Comfort in working cross-functionally with sales, customer success, marketing, partnerships, and leadership teams.

• A strong sense of ownership, creativity, and meticulous attention to detail.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional growth and development.

• A collaborative and inclusive work environment.

• Comprehensive benefits package.