
Senior Machine Learning Engineer, Customer Support Engineering
Posted Jun 18

Posted Jun 18
This is a fully remote position, open to applicants in United States.
• Lead the creation of innovative ML systems, product integrations, and performance enhancements to address real-world challenges.
• Collaborate across functions with product, design, and other engineering teams to design and implement effective AI solutions for Airbnb CS products.
• Stay updated on and disseminate the latest AI/ML technologies within the team.
• PhD or Master's degree with over 6 years of experience in Computer Science, Machine Learning, Artificial Intelligence, or a comparable technical field — or equivalent professional experience.
• Proficient in LLM, including pretraining, fine-tuning (SFT, RLHF, GRPO), prompt engineering, RAG architectures, and LLM evaluation frameworks.
• Experience in developing Agentic AI systems — involving multi-agent orchestration, tool usage, planning, memory, and autonomous reasoning pipelines (e.g., ReAct, LangGraph, AutoGen, or similar).
• Proven track record of deploying production-grade ML/AI systems at scale, with a solid understanding of ML infrastructure, model serving, and MLOps best practices.
• Strong communication skills with the ability to work collaboratively across Engineering, Product, and Design teams.
• Bonus
• Equity
• Employee Travel Credits
Cellular Sales
Zimperium
Ashby
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