Senior Living Advisor

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Establish relationships with families and assist them in caring for their aging loved ones by connecting them with Brookdale communities across the nation.

• Aid families in their search for senior housing or home-based support.

• Determine suitable Brookdale communities or additional resources tailored to each family's requirements.

• Encourage potential clients to visit Brookdale communities and arrange appointments.

• Maintain and update customer and prospective customer databases while adhering to compliance standards.

• Cultivate leads through informative discussions and scheduled follow-up calls.

• Provide support to Brookdale communities through outbound phone calls and emails.

• Refresh prospect details and coordinate follow-up activities for community sales associates.

• Collaborate closely with community sales and operations associates as an integral part of their sales team.

• Engage in interactive training, coaching, and initiatives aimed at fostering a positive department culture.

⛳️ Requirements

• A high school diploma or equivalent is required.

• A Bachelor’s degree from a four-year college or university is preferred.

• Preference for candidates with two years of experience in sales, pre-sales, inside sales, or appointment setting.

• Prior experience in healthcare or call-center environments is preferred.

• Knowledge of the aging process and the needs of older adults across various product lines.

• Proficiency in operating personal computers and related software.

• Ability to manage time, tasks, and projects effectively in a fast-paced environment.

• Capability to evaluate customer expectations, needs, and situations.

• Strong verbal and written communication skills.

• Self-motivated with excellent organizational and time-management abilities.

• Ability to work independently without close supervision.

• Willingness to work weekends, evenings, or nights as necessary for shift coverage.

• Capability to lift up to 25 pounds.

• No specific certifications, licenses, or special requirements are necessary.

🏝️ Benefits

• Opportunities for professional development.

• Programs that promote overall health and wellness.

• Medical, dental, and vision insurance.

• 401(k) retirement plan.

• Associate assistance program.

• Employee discount programs.

• Referral incentives.

• Early access to earned wages for hourly associates (excluding CA).

• Optional identity theft protection and pet insurance.

• Paid Time Off (PTO).

• Paid holidays.

• Company-provided life insurance.

• Adoption benefits.

• Short- and long-term disability coverage.

• Flexible Spending Accounts (FSA).

• Health Savings Account (HSA).

• Optional life and dependent life insurance.

• Optional insurance for accidents, critical illness, hospital indemnity, and legal plans.

• Tuition reimbursement programs.

• Team-based bonus opportunities.

• Advance of up to $725 for naturalization fees for qualified associates with at least one year of employment.

• Comprehensive training program.

• Opportunities for growth and learning in a sales professional capacity.