Senior Linux Support Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Deploy and manage applications in Docker/Container environments.

• Collaborate with cross-functional teams to deploy applications on Azure.

• Provide remote customer support while deploying new/existing cameras within field environments.

• Proactively troubleshoot software issues affecting camera operations.

• Stay updated on emerging technologies and best practices.

• Work with field technicians through mobile/IM interactions for all camera maintenance activities.

• Expected to work within an on-call rotation providing support during standard business hours.

⛳️ Requirements

• Bachelor’s degree or higher in Computer Science, Software Engineering, Computer Engineering, or a related field demonstrating strong software development skills.

• Over 5 years of experience, with expertise in Linux.

• Experience working with at least one of the following: Azure, Python, and/or Docker (for managing containerized applications).

• Customer service experience and strong problem-solving skills, preferably with Edge IoT devices (monitoring and configuration), Linux support, or Azure.

• Understanding of software development principles and agile methodologies.

• Advanced communication skills in English.

• On-call support will be required 1-2 weekends per month.

🏝️ Benefits

• Excellent compensation and benefits.

• Flexibility and balance with personal and professional life.

• Career trajectory, training, and real growth opportunities.

• Interesting and challenging projects.

• Inclusive and collaborative culture.

• Open and effective management.