Senior Liability Claims Adjuster

This is a fully remote position, open to applicants in Florida.

📋 Description

• Conduct thorough and timely investigations of liability claims, interviewing all pertinent parties to gather facts about loss events and establish liability; manage claims files to their final resolutions.

• Assess claim exposures, identify the appropriate courses of action, and settle claims accordingly, interpreting facts within relevant legal frameworks to determine liability and claim values.

• Engage extensively with various stakeholders involved in the claims process.

• Create settlement, litigation, and defense strategies by evaluating factual information to resolve claims in a cost-efficient manner; collaborate with defense attorneys and clients according to account handling guidelines.

• Record and communicate all claim activities promptly and effectively to support the outcomes of claim files, following established procedures; develop and maintain a proactive action plan.

• Employ a diary system effectively and appropriately to keep claims files up to date.

• Review and address claim file reserves for accuracy.

• Prepare for and take on leadership roles alongside defense counsel during mediations, arbitrations, and trials.

• Develop problem-solving frameworks to plan, organize, and negotiate claim resolutions efficiently and effectively, ensuring timely service to clients.

⛳️ Requirements

• Active Florida All-Lines Adjuster License (5-20 or 6-20)

• At least five years of experience managing all aspects of liability claims and subrogation with a consistently high level of performance and success.

• Required experience in general liability, auto liability, complex, and professional liability claims.

• Willingness to travel for mediations, client status reporting, or other necessary meetings.

• Extensive knowledge of relevant statutes, industry standards, and practices.

• Proven ability to negotiate the settlement and disposition of claims effectively, including interpreting related documentation.

• Proficient in operating a personal computer and using related claims and business software.

• Capable of attending and actively participating in mediations, claim reviews, and status meetings with clients as needed.

• Self-motivated and able to work independently.

• Strong customer service skills.

• Assertive self-starter with excellent organizational abilities.

🏝️ Benefits

• Medical, dental, and vision plans to support your health and that of your family

• A 401(k) plan with employer matching

• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees

• Paid holidays

• Life insurance and short-term and long-term disability coverage

• Paid sick leave, paid family and parental leave, and other mandated benefits