Senior Key Account Manager, eCommerce – Digital Shelf

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the planning, development, and implementation of growth strategies for eCommerce clients, utilizing digital tools such as search, content, assortment, pricing, promotions, and retail media.

• Create and manage integrated promotional and media calendars, aligning investments with key moments to enhance visibility, conversion, and ROI.

• Serve as a strategic collaborator with Sales and Marketing to optimize investments across trade and retail media, ensuring efficient expenditure (with agency support) to drive profitable growth.

• Take ownership of P&L performance for designated accounts, including forecasting, budget oversight, and achievement of revenue, market share, and profitability objectives.

• Evaluate account performance using retailer platforms (e.g., Amazon Vendor/Seller Central, Walmart Luminate) and syndicated/third-party data to pinpoint trends, opportunities, and risks.

• Keep track of competitive actions, search trends, and category dynamics to inform strategies and provide actionable insights to leadership.

• Cultivate and enhance relationships within the Bottler System. Ensure timely and accurate communication of all trade plans to bottler and BODYARMOR sales and marketing teams.

• Present eCommerce performance, digital shelf metrics, and growth prospects to internal leadership and bottler partners.

• Direct end-to-end digital shelf execution for assigned customers, including ownership of content strategy, asset development, and continuous optimization.

• Ensure alignment between digital shelf priorities and bottler/customer execution to maintain consistency across the omni-channel ecosystem.

• Collaborate cross-functionally with Brand, Content, Media, Supply Chain, and Insights teams to implement a cohesive and high-performing eCommerce strategy.

• Lead cross-functional routines centered on digital shelf excellence, identifying gaps in content, availability, search performance, and conversion, and driving action plans to address them.

• Act as the primary contact for customer and digital shelf initiatives, ensuring alignment across commercial, marketing, and innovation strategies.

• Influence and align stakeholders on critical initiatives such as product launches, content updates, and media activations to ensure seamless execution online.

• Provide clear, data-driven updates on customer performance, digital shelf health, and key initiatives to senior leadership.

⛳️ Requirements

• Bachelor's Degree or relevant experience required.

• 6+ years of experience in any of the following areas - retail eCommerce, eCommerce Project Management, or eCommerce Creative Asset Project Management required.

• Amazon experience preferred.

• Strong analytical skills with the capacity to convert data into actionable insights and business recommendations.

• Highly organized with robust project management capabilities; ability to manage multiple priorities, timelines, and stakeholders in a complex, fast-paced environment.

• Experience in overseeing digital shelf content, including asset creation, optimization, and syndication across platforms preferred.

• Must possess exceptional computer skills, being proficient in PowerPoint, Word, and Excel; familiarity with eCommerce or digital shelf tools (e.g., Salsify, Syndigo, Profitero, Stackline) is a plus.

• Excellent communication and presentation skills, with the ability to influence both internal and external stakeholders.

• Self-starter with a proactive, solutions-oriented mindset, and the ability to work independently as well as part of a team.

• Strong attention to detail and a commitment to executional excellence.

• Proven leadership and a successful track record in Business Development.

• 15% travel required by car and plane.

🏝️ Benefits

• A comprehensive array of medical, financial, and/or other benefits, depending on the position.