Senior Java Engineer, Contact Center Experience

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Create the integration platform that connects the Contact Center with both custom and third-party systems.

• Participate in the design of new features and provide support for existing functionalities.

• Assist in developing technical designs guided by architectural blueprints and oversee the implementation process, ensuring architectural integrity is maintained.

• Collaborate with Service/Maintenance, QA, and Platform Teams.

• Guarantee robust, secure, and scalable API connections for efficient data exchange and service orchestration.

• Uphold the quality of software deliverables by actively engaging in the established quality strategy and adhering to defined quality standards.

⛳️ Requirements

• Over 5 years of extensive development experience using Java/Spring Boot.

• Knowledge of JS and Angular for Front-End development.

• Experience with Contact Center solutions.

• Familiarity with public cloud platforms such as AWS, GCP, or Azure.

• Practical experience with Microservice architecture, including REST and SOAP-based APIs.

• Proficient in Oracle, MySQL, and SQL Server databases.

• Familiar with Kubernetes, Docker, Helm, and CI/CD tools like Bitbucket, Jenkins, Sonar, and Git.

• Experience working within Agile methodologies, particularly Scrum.

• Advanced proficiency in both spoken and written Spanish.

🏝️ Benefits

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities.

• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.

• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.

• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.