Senior IT Support Engineer – Shift Lead

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Collaborate with a team of subject matter experts to support the growth objectives of device and IT services.

• Develop, enhance, and manage the Deel IT device management services for global customers, along with our IT support services.

• Offer technical assistance to our Sales team and customer base.

• Responsible for deploying, configuring, and refreshing devices within Deel IT.

⛳️ Requirements

• Experience in managing and working with both Mac and Windows environments.

• Interest in utilizing a mobile device management platform (MDM) for overseeing a mixed device environment, such as Jamf, Intune, or Jumpcloud.

• Enthusiasm for application packaging and deployment for Mac and Windows systems.

• Solid understanding of IT security principles.

• Excellent interpersonal, organizational, and communication skills, with the ability to perform effectively under pressure.

🏝️ Benefits

• Stock grant opportunities based on your role, employment status, and location.

• Additional perks and benefits depending on your employment status and country.

• Flexibility of remote work, including optional access to WeWork locations.