Senior Integrations Manager

📋 Description

• Take charge of the integration execution backlog for a varied portfolio of enterprise and small to medium-sized clients across both LATAM and Indian operations.

• Work in close collaboration with the Product/Engineering teams and the Implementations Team to transition the integration model from being operational-heavy to efficiency-driven.

• Facilitate technical discussions with clients alongside all pertinent internal and external stakeholders.

• Revamp workflows to minimize delivery obstacles, ensuring that all integrations strictly follow security, compliance, and established delivery methodologies.

⛳️ Requirements

• Over 5 years of experience in technical integrations, implementation engineering, or service delivery within the enterprise B2B SaaS sector.

• Proven expertise in technical troubleshooting and complex problem resolution.

• Experience in delivering integrations within the payments ecosystem, including processors, acquirers, aggregators, card networks, and banking APIs.

• Ability to convert intricate business requirements into clear technical designs and actionable execution strategies.

• Excellent communication and client-facing abilities, capable of guiding both technical and non-technical stakeholders.

• Capacity to delve deep, ask probing questions, and swiftly break down complex issues.

• Comfort in leading operational transformations in dynamic and ambiguous settings.

• Demonstrated success in directly managing, mentoring, and developing a team of technical professionals across multiple geographical locations.

• Trilingual proficiency in English, Spanish, and Portuguese.

🏝️ Benefits

• None