Senior Instructional Designer

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Create and develop a variety of educational content, including eLearning modules, instructor-led training, job aids, video scripts, and assessments.

• Transform existing briefs, slide presentations, and source materials into engaging, dynamic learning experiences that lead to meaningful behavior change.

• Collaborate with the enablement team to convert content and curriculum strategy into actionable, field-ready learning assets, connecting the strategic vision with finalized training materials.

• Work closely with subject matter experts from sales, product marketing, and revenue operations to gather, organize, and validate content.

• Design courses using Articulate Rise, producing interactive and visually appealing modules tailored for a contemporary learner experience.

• Conceptualize, script, and produce microvideos that provide focused, concise learning on essential topics, ranging from product demonstrations to sales skill enhancement.

• Implement instructional design frameworks (ADDIE, SAM, or similar) to ensure all programs are rooted in clear learning objectives and measurable outcomes.

• Develop and manage content within our LMS, ensuring a smooth and intuitive learner experience.

• Create interactive and scenario-based learning experiences that mirror real selling situations encountered by our representatives in the field.

• Build certification programs, quizzes, and knowledge assessments to evaluate understanding and reinforce essential behaviors.

• Update and maintain existing content as products, messaging, and processes evolve.

• Collaborate with the broader enablement team to enhance live training sessions with well-crafted materials, slide decks, and facilitation guides.

• Monitor content engagement and learning outcomes, utilizing data to continuously enhance program effectiveness.

⛳️ Requirements

• Over 5 years of experience in instructional design, learning & development, or a related field — preferably in a B2B SaaS or tech setting.

• Proven capability to transform existing briefs, presentations, and raw materials into compelling, high-quality learning content.

• Practical experience in building courses using Articulate Rise, with strong proficiency in the Articulate 360 suite.

• Experience in conceptualizing, scripting, and producing microvideos for educational purposes — including recording, basic editing, and optimizing for on-demand use.

• Familiarity with building and managing content in a modern LMS platform; experience with Thought Industries is a plus.

• Excellent writing and storytelling abilities — able to make even technical content clear, concise, and engaging.

• Understanding of sales processes and go-to-market strategies; experience in supporting a sales enablement function is advantageous.

• Ability to juggle multiple projects simultaneously in a fast-paced environment.

• Experience working across time zones and designing for remote, hybrid, and in-person audiences.

🏝️ Benefits

• 100% employer-covered medical insurance.

• Generous paid time-off policy (PTO), along with paid sick leave, inclusive parental leave, holidays, and volunteer days off.

• RSU stock grants*

• Opportunities for professional development and training.

• Company-sponsored virtual happy hours, complimentary food, and enjoyable team-building activities.

• Monthly stipend for cell phone expenses.

• Access to an innovative mental health support platform providing personalized care and resources, including therapy, coaching, and self-guided mindfulness exercises for all covered employees and their dependents.