Senior Incident Response Engineer

atTwilioRemote

Ireland Full-time Cybersecurity / Security EngineerSenior

Posted Jul 18

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Lead and assist in responding to all security events and incidents within Twilio’s intricate global infrastructure, services, and applications.

• Take charge of documenting incidents and projects you engage in while creating best practices in the form of runbooks and standard operating procedures to disseminate knowledge across teams.

• Collaborate extensively to comprehend and address challenges posed by a diverse range of threat actors and activities.

• Enhance Twilio’s security and reliability by driving improvements identified from security events and incidents.

• Quickly acquire new technical skills and knowledge in a dynamic, highly disruptive industry environment.

• Oversee the entire security incident lifecycle, respond to incidents, participate in on-call rotations, and contribute to root cause analyses for security incidents.

• Build, nurture, and sustain positive relationships with internal customers to identify and facilitate solutions that amplify the impact of the team’s work.

• Provide mentorship, support, and guidance to the team, fostering long-term career development, satisfaction, and success at scale.

⛳️ Requirements

• Demonstrated experience: 3+ years of security incident response within a production-cloud environment.

• Recognized subject-matter expert on security issues and technologies.

• Proficient in utilizing AI for thorough, complex security incident response activities, leading to high-fidelity detections.

• Advanced understanding of service-oriented architectures, along with experience using security tools and technologies tailored for a cloud environment.

• Experience navigating a technology stack while tackling challenging security issues and initiatives.

• Familiarity with SIEM platforms and the capability to enhance their functionality.

• Knowledge of SOAR tools and automating manual security processes.

• Experience with AWS, GCP, or other major cloud platforms.

• Strong written and verbal communication skills.

• Ability to influence and cultivate effective working relationships across all organizational levels.