Senior IAM Business Analyst

This is a fully remote position, open to applicants in Poland, +1 more country.

📋 Description

• Act as a vital link between business and technology stakeholders as well as IAM architects, engineers, developers, and operational teams.

• Comprehend intricate business requirements and convert them into clear, actionable IAM specifications.

• Oversee the process from initial intake and requirements formulation through solution development, testing, implementation, and business acceptance.

• Assist stakeholders in understanding IAM capabilities, challenge vague requirements, pinpoint dependencies and risks, set priorities, and ensure IAM solutions achieve desired business and security outcomes.

• Collaborate with business, IT, Cybersecurity, and application teams to grasp identity and access needs and translate these into business and functional requirements.

• Lead the gathering of requirements for IAM initiatives, which includes defining use cases, workflows, acceptance criteria, dependencies, risks, and anticipated outcomes.

• Review and assess incoming IAM requests to determine business needs, scope, impact, priority, and delivery pathways.

• Partner with IAM architects and subject-matter experts to confirm technical feasibility, security considerations, standards, and solution direction.

• Coordinate efforts across architecture, engineering, development, testing, operations, and business stakeholders throughout the delivery lifecycle.

• Manage and monitor IAM demand using ServiceNow and Jira, including priorities, dependencies, decisions, risks, and blockers.

• Question ambiguous requirements and differentiate underlying business needs from predetermined technical solutions.

• Coordinate business acceptance, stakeholder readiness, communications, and change-management initiatives.

• Enhance IAM processes, workflows, documentation, intake, prioritization, and delivery practices.

• Foster relationships across Cybersecurity, IT, and business while offering guidance and mentorship to less-experienced analysts.

⛳️ Requirements

• Extensive experience as a Business Analyst, Senior Business Analyst, Systems Analyst, Technology Analyst, or a similar role bridging business stakeholders and technical delivery teams.

• Experience in Identity and Access Management, Cybersecurity, or another complex enterprise technology or security setting.

• Strong understanding of IAM concepts, including authentication, authorization, SSO, MFA, identity lifecycle management, access governance, privileged access, roles, permissions, and entitlement management.

• Familiarity with enterprise IAM technologies such as Okta, Auth0, Active Directory, identity governance, and privileged access management platforms.

• Proven experience in translating complex business needs into functional requirements, workflows, use cases, acceptance criteria, and actionable technical tasks.

• Experience with enterprise service-management and work-management tools such as ServiceNow and Jira.

• Strong analytical and problem-solving skills with the ability to question assumptions, identify gaps, and constructively challenge poorly defined requirements.

• Capability to independently manage complex work across technical teams and business stakeholders while balancing competing priorities, dependencies, risks, and expectations.

• Exceptional written and verbal communication skills in English, with the ability to effectively convey complex IAM and cybersecurity concepts to both technical and non-technical audiences.

🏝️ Benefits

• Industry-leading benefits packages.

• Flexible arrangements that suit your needs (role and location dependent).

• Support and services that promote holistic health and well-being.

• Life-balance support.

• Autonomy, freedom, and ownership.

• Equal opportunity employment.

• Reasonable accommodations during the recruitment process.