Senior Human Resources Business Partner, Ops

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide advice and consultation to managers and leaders as they expand, acting as a trusted thought partner and coach in areas such as organizational design and talent development.

• Collaborate with managers to recognize high achievers and assist in their growth within Upstart, while also addressing low performance issues to uphold our high performance standards.

• Manage and resolve employee relations matters of varying complexities by conducting thorough and impartial investigations, interpreting and applying Upstart policies, and providing recommendations.

• Cultivate relationships with managers to ensure they have confidence and trust in the HR team, offering practical guidance and resources to enhance managerial effectiveness.

• Assist in core HR programs, processes, and initiatives, including performance cycles and employee engagement surveys.

• Serve as a flexible problem solver, bridging the gap between the HRBP team and the business to achieve optimal outcomes for the organization. Deliver thoughtful and suitable counsel, balancing both long-term and short-term business needs.

⛳️ Requirements

• BA/BS degree or equivalent professional experience.

• 6-10+ years of experience in Human Resources (HRBP, HR generalist, or employee relations).

🏝️ Benefits

• Competitive compensation that includes base salary, bonus opportunities, and annual equity grants that vest quarterly.

• Retirement benefits to assist in future planning, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada).

• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options available for eligible employees (US only).

• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US employees, along with supplemental health coverage for those in Canada.

• Health Savings Account contributions from Upstart for eligible plans (US only).

• Income protection benefits, which include life insurance and disability coverage for additional financial security.

• Paid time off, sick leave, and company holidays in accordance with local regulations.

• Paid family and parental leave to support caregiving and significant life events (duration varies by country).

• Family-focused benefits to assist with fertility, parenthood, and caregiving needs.

• Employee Assistance Program (EAP) offering mental health support and life-centered resources.

• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only).

• Annual wellness allowance to promote your physical and emotional well-being and personal development, tailored to what matters most to you.

• Annual productivity allowance to invest in essential tools and resources needed for optimal performance, regardless of your work location.

• Connection and community fostered through team events, all-company updates, and employee resource groups (ERGs).

• Onsite perks, such as catered lunches and fully stocked micro-kitchens available at our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).