Senior HR Solutions Analyst

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take ownership of and oversee HR Technology intake and case requests through effective triage, prioritization, analysis, and resolution.

• Convert business and operational requirements into scalable, compliant HR system, data, and process solutions for HR leadership's consideration.

• Conduct comprehensive issue analysis, focusing on root causes and downstream effects when formulating solutions.

• Act as a subject matter expert for designated HR platforms (e.g., HRIS, ATS, learning, compensation), which includes configuration and ongoing maintenance.

• Create and verify recurring and ad hoc reports to support HR metrics, compliance, and business insights.

• Assist in the preparation of dashboards and executive-ready materials by ensuring data accuracy, consistency, and thorough documentation.

• Manage workflow and timelines proactively, raising risks early and proposing mitigation strategies when project delivery is at risk.

• Collaborate with IT and vendors on system enhancements, upgrades, integrations, and troubleshooting efforts.

• Regularly audit HR data and assist with internal and external audits through documentation, data extracts, and evidence gathering.

• Establish standards, documentation, and guidance to enhance system usage, data quality, and overall efficiency of HR processes.

• Provide HR technology expertise to cross-functional and global HR initiatives.

⛳️ Requirements

• Proficiency in written and spoken English.

• A degree in Human Resources, Business Administration, or a related field is preferred.

• A minimum of 4 years of experience in HR operations, systems, or analytics roles.

• Strong proficiency in Microsoft Suite, including Excel, PowerPoint, and Word.

• Experience with standard HR systems such as HRIS (BambooHR or similar), Payroll, Learning Management, and Performance/Compensation Management.

• Proven experience in supporting and administering HR systems in a complex or multi-entity environment.

• Excellent attention to detail and organizational abilities.

• Capability to handle multiple priorities and work independently in a remote setting.

• A high level of integrity, confidentiality, and professionalism when managing sensitive HR information.

• Experience in supporting global teams or working within a multinational environment is preferred.

• Familiarity with HR system governance, change management, and audit readiness.

• Experience in a shared services or case-based support model is preferred.

• Experience with a data visualization system (PowerBI, Tableau) is preferred.

🏝️ Benefits

• A flexible work environment that allows employees to work remotely as needed.

• A Flexible Time Off policy.

• Medical, Dental, and Vision Insurance.