Senior HR Generalist – Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver first-level HR assistance to Career Advisors and employees.

• Assist with HR systems and processes, including the Human Resources Information System (HRIS), Payroll, Flexible Work Arrangements, Education Reimbursement, and various HR tools and processes.

• Initiate change requests to support daily business functions as directed.

• Oversee and implement onboarding and offboarding procedures.

• Manage HR case intake by documenting requests from employees and managers, tracking their status until resolution, and escalating issues as necessary.

• Support Employee Relations (ER) matters by addressing employee concerns, conducting investigations, and escalating complex issues when appropriate.

• Administer performance management cycles by assisting with tool navigation, timelines, communications, and tracking completion.

• Provide administrative and project support by coordinating project plans and timelines, maintaining documentation, ensuring data quality and audit readiness, and assisting with special initiatives and specific requests from business units.

• Facilitate employee engagement initiatives by coordinating communications, events, administering surveys, and tracking actions; compile participation metrics and summarize themes as required.

• Coordinate the administration of the internship program by collaborating with recruiting and managers on logistics and milestones, and supporting intern onboarding and offboarding, check-ins, and issue escalation.

• Maintain and analyze HR reports and operational metrics (e.g., turnover rates, headcount, leaves of absence (LOAs), ER activity, requisitions, and performance-cycle completion).

• Utilize AI and automation tools to enhance the efficiency, accuracy, and scalability of HR processes.

⛳️ Requirements

• High School diploma or GED is required.

• Minimum of 3 years of experience as an HR generalist.

• Proven ability to communicate effectively both verbally and in writing at all levels of the organization, both internally and externally.

• Capability to negotiate and resolve problems.

• Ability to work collaboratively in a team environment.

• Proficient in relevant technology.

• Strong organizational skills, with the ability to manage time effectively, multitask, and prioritize tasks.

• Willingness to travel as required by business needs.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and training.

• Flexible work arrangements to support work-life balance.