Senior Forward Deployed Engineer – Build

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with clients to identify operational difficulties, restrictions, and success benchmarks; conduct structured technical investigations and establish the “definition of done.”

• Convert ambiguous issues into precise technical designs and implementation strategies (architecture, data flows, integration surfaces, security considerations, rollout plans).

• Develop AI-driven solutions that connect with client systems and Remote’s platform (e.g., data pipelines, workflow automations, tool integrations, agentic services) and carry out real tasks from start to finish.

• Manage deployments focusing on reliability, performance, observability, incident response, and ongoing enhancements.

• Create evaluation and measurement criteria for AI behavior: success metrics, testing frameworks, golden datasets, regression suites, and guardrails (quality, safety, privacy).

• Work with actual data to validate outputs, measure impact, and quickly iterate based on evidence.

• Collaborate across teams with Product and Engineering to deliver high-quality solutions and develop reusable components.

• Generate efficiency by transforming one-off solutions into repeatable playbooks, reference architectures, templates, and internal tools.

• Represent the field: relay specific customer requirements, edge cases, and limitations that should influence product strategy.

⛳️ Requirements

• Proven experience delivering production software (backend and/or full-stack) and managing it in a live environment (on-call mindset, debugging, instrumentation).

• Strong systems integration and thinking abilities: APIs, event-driven systems, webhooks, authentication (OAuth/service accounts), data modeling, idempotency, and failure modes.

• Practical AI/LLM experience that goes beyond prototypes: prompt and tool design, RAG and retrieval patterns, evaluation, latency/cost trade-offs, and reliability practices.

• Capacity to function in ambiguous situations: you can transition from “problem statement” to “shipped solution” with minimal guidance.

• Clear and structured written communication; ability to articulate trade-offs to both technical and non-technical stakeholders.

• Experience in enterprise settings (security reviews, compliance constraints, procurement, change management).

• Experience in building with agent frameworks and/or workflow orchestration systems.

• Familiarity with HRIS, payroll, identity/access management, or related enterprise domains.

• Experience with multi-tenant SaaS, RBAC, and data privacy by design.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we are asynchronous).

• 16 weeks of paid parental leave.

• Mental health support services.

• Stock options.

• Learning budget.

• Home office budget & IT equipment.

• Budget for local in-person social events or co-working spaces.