Senior Field Applications Scientist

This is a fully remote position, open to applicants in California.

📋 Description

• Regular travel to client locations is essential.

• Diagnosing issues related to user technical skills, biochemistry or assay design, experimental design, software, and instruments.

• Assisting the commercial team and customers with their technical applications while offering product training.

• Exhibiting professionalism, understanding, fairness, and technical expertise in all interactions with customers.

• Providing strategic and competitive insights to the marketing and product development teams, and taking the lead on beta tests at customer locations.

• Working autonomously on significant and unique challenges that necessitate collaboration with key decision-makers and senior management, which may influence future products, concepts, and technologies.

• Supporting sales and marketing in pre and post sales strategies that require both technical depth and market insight.

• Conducting customer training sessions and workshops, both in-person and virtually.

• Utilizing service CRM software to accurately identify and document customer opportunities.

• Collaborating with internal teams to address customer issues and enhance processes.

⛳️ Requirements

• Bachelor's degree with 4+ years of experience, Master's degree with 2+ years, or a PhD with relevant experience in NGS library construction (a combination of education and experience may be considered).

• Preferred experience with NGS sequencing instruments and sequencing run setup, along with NGS sample and library preparation workflows.

• Required experience in cell biology, microscopy, and multiomics.

• Must possess a strong motivation and excellent problem-solving capabilities.

• Exceptional communication and relationship-building skills.

• Highly collaborative and adaptable, capable of working effectively within multidisciplinary teams.

• Proficient in nucleic acids and protein analytical techniques.

• Ability to generate high-quality and reproducible wet-lab data following established protocols.

• Comfortable engaging in technical project discussions.

• Must be capable of working independently as well as within a team.

• Proven account management capabilities.

🏝️ Benefits

• Stock options.

• Sales commission.

• No-cost health insurance plans.

• 401k with company matching.

• Flexible paid time off.