Senior ERP Analyst, NetSuite

This is a fully remote position, open to applicants in Arizona, +33 more states.

📋 Description

• Configure and tailor financial systems such as ERP/General Ledger, Financial Reporting, Travel, and Reimbursement to meet business and regulatory standards, processes, and updates. Develop and sustain custom fields, forms, workflows, and records to improve system functionality.

• Serve as a subject matter expert for departments and leaders across ActBlue regarding the configuration, customization, data, and reporting capabilities of our ERP system.

• Offer ERP support to organization users by troubleshooting issues, resolving problems, and providing guidance on system usage. Conduct training sessions for new and existing users to ensure optimal use of NetSuite features.

• Continuously enhance automation of manual processes, as well as reporting for NetSuite General Ledger and NetSuite Planning and Budgeting (NSPB).

• Assist with new integrations and system implementations associated with ERP.

• Monitor interfaces with payment processing (Stripe), travel platform (Navan), payroll system (Rippling), expense management (Expensify), corporate cards (American Express), corporate transportation (UBER/Lyft), and Amalgamated Bank. Ensure the integrity of interfaces and troubleshoot any issues that arise.

• Ensure that all updates and transitions to new releases are executed without disrupting the production environment.

• Communicate effectively with both internal and external stakeholders to provide updates, collect feedback, and address concerns.

• Support additional projects as assigned, ensuring timely and efficient completion in accordance with organizational objectives and standards.

⛳️ Requirements

• 3-5+ years of experience in ERP platform management, including experience with NetSuite ERP and Netsuite NSPB.

• Experience integrating payment processors, tax, and payroll with ERP.

• Strong understanding of ERP systems, business processes, and reporting.

• NetSuite Administrator Certification (preferred).

• Familiarity with Stripe, Avalara tax, and Rippling is advantageous.

• Experience collaborating cross-functionally with multiple teams.

• Solid understanding of ETL/ELT/SQL script practices.

• Knowledge of SuiteScript, SuiteFlow, and SuiteBuilder for customization.

• Excellent written and verbal communication and facilitation skills, with the ability to adjust focus, format, vocabulary, and level of detail based on the audience and communication objectives.

• Team-oriented with a strong analytical mindset, exceptional interpersonal communication skills, robust project management capabilities, and a growth mindset.

• Consistently link work to the strategic context and the challenges your team and organization are aiming to address to maintain focus and ensure alignment with the broader mission.

• Approach challenges with curiosity and commit to fostering a collaborative and inclusive work environment.

• Embrace and elevate diverse backgrounds and perspectives in your work.

🏝️ Benefits

• Flexible work schedules and an unlimited time-off policy.

• Fully covered and trans-inclusive health, dental, and vision insurance for employees and their families; along with a fully-funded health reimbursement arrangement for out-of-pocket expenses and fully-covered short- and long-term disability.

• Fully paid basic and AD&D life insurance, with an optional voluntary supplemental life insurance option.

• Options for dependent and health care flexible spending accounts.

• Employee Assistance Program (EAP) benefits for staff.

• Automatic 2% employer-paid 401K contribution, plus an additional match of up to 6% on employee contributions.

• A minimum of three months of paid medical, family, and parental leave (applicable to all new parents, including adoptions).

• Commuter or home-office benefits, which include a $1,000 home-office setup allowance for all new full-time remote employees.

• Additional perks such as quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times.