Senior Epic Analyst – Care Coordination

This is a fully remote position, open to applicants in Alabama, +42 more states.

📋 Description

• Design, develop, and sustain Healthy Planet registries, care plans, care teams, and health maintenance topics.

• Configure and enhance risk stratification tools, care gap identification, and outreach workflows within Healthy Planet.

• Lead the testing and validation processes for Healthy Planet builds.

• Create and uphold care coordination workflows for transitions of care, discharge planning, referral management, and care team communication.

• Optimize Care Everywhere and interoperability workflows.

• Collaborate with care management and case management teams to improve documentation, task management, and communication tools within Epic.

• Act as the primary Epic liaison for Population Health, Care Management, and ACO stakeholders.

• Convert program objectives into technical specifications.

• Facilitate workflow design meetings with clinical and operational leadership.

• Present build recommendations, timelines, and trade-offs to leadership and governance committees.

• Mentor junior and mid-level analysts.

• Review and validate build work prior to release.

• Contribute to documentation, standard operating procedures, and onboarding materials.

• Collaborate with reporting teams to ensure accurate dashboards and quality/outcomes reporting.

• Engage in change control, release planning, and regression testing.

• Maintain documentation regarding workflows, build configurations, and design decisions.

• Manage and refine user stories and backlog items in agile tools such as Rally.

⛳️ Requirements

• Bachelor's degree in Health Informatics, Information Systems, Nursing, or a related field (or equivalent experience).

• 4+ years of Epic experience, with significant hands-on involvement in Healthy Planet and/or care coordination/care management modules.

• Epic certification(s) in Healthy Planet, Care Everywhere, Ambulatory, or related modules is required or strongly preferred.

• Proven experience in designing workflows for population health, care management, or value-based care programs.

• Strong comprehension of transitions-of-care processes and cross-continuum care delivery.

• Experience in an ACO, health system, or integrated delivery network with population health responsibilities is preferred.

• Familiarity with FHIR/HL7 interoperability standards and Care Everywhere configuration is preferred.

• Experience in mentoring or informally leading junior analysts is preferred.

• Knowledge of agile delivery tools such as Rally for backlog and release management is preferred.

• Extensive Epic build expertise.

• Capability to translate clinical/operational goals into scalable technical solutions.

• Strong communication skills with stakeholders across clinical, technical, and leadership audiences.

• Comfortable balancing hands-on build responsibilities with cross-functional project leadership.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.

• Eligibility for CVS Health bonus, commission, or short-term incentive programs.