Senior Enablement Programs Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Take ownership of the comprehensive strategy, design, and implementation of global and ongoing learning programs for diverse teams, including Sales, Customer Success, and Marketing.

• Serve as a subject matter expert and strategic collaborator with senior leadership, offering insights and recommendations on best practices for enablement, emerging trends, and technology.

• Collaborate with Coupa’s learning product development team to create engaging and effective learning materials, such as e-learning modules, workshops, playbooks, and job aids. Ensure all content is current and easily accessible on our learning platforms.

• Facilitate engaging in-person and virtual training sessions for a wide range of audiences, including new hire onboarding, continuous skills development, product launches, and professional development workshops.

• Partner with essential business stakeholders, including Sales Leadership, Human Resources, Product Marketing, and others, to ensure our enablement programs are seamlessly integrated with broader business initiatives. Work closely with leaders to prepare them to support their teams before, during, and after training events. Conduct quarterly stakeholder reviews to assess progress and success.

• Establish and track key performance indicators (KPIs) to evaluate the effectiveness of all enablement initiatives. Utilize data to pinpoint improvement opportunities and report on the impact of enablement programs to leadership while informing stakeholders to refine and define programs.

• Actively collect feedback from participants and stakeholders to enhance and optimize enablement programs. Remain updated on the latest industry trends, tools, and best practices to keep our programs at the forefront.

• This position requires up to 25% domestic and international travel to facilitate in-person training events and team meetings.

⛳️ Requirements

• A minimum of 5 years of experience in an enablement, learning and development, or training capacity within a SaaS software company.

• At least 5 years of sales experience with a SaaS or AI organization.

• Demonstrated success in designing, building, and delivering effective enablement programs for a global revenue audience.

• Strong comprehension of revenue best practices, including MEDDPICC, commercial sales methodologies, and the tools used to support these sales processes, such as Salesforce and Clari.

• Familiarity with procurement, supply chain, or category management is advantageous.

• Expertise in adult learning principles and instructional design methodologies.

• Outstanding public speaking, presentation, and facilitation capabilities.

• Strong project management skills with the capacity to handle multiple projects concurrently and meet deadlines.

• Proficient in learning management systems (LMS) and enablement tools (e.g., Highspot).

• Exceptional written and verbal communication abilities.

• A collaborative and proactive attitude with the ability to influence and cultivate strong relationships at all organizational levels.

🏝️ Benefits

• Health insurance

• Paid time off

• Professional development opportunities