Senior Ecommerce Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership and implement the digital commerce strategy within Canada.

• Foster sustainable growth in revenue, volume, and market share across major online accounts.

• Oversee comprehensive commercial operations for digital accounts, which includes setting up new accounts, onboarding catalogues and master data, coordinating supply chains, and planning promotional launches.

• Create demand forecasts, inventory objectives, and collaborative commercial plans in partnership with Demand Planning, Supply Chain, and Finance teams.

• Ensure effective digital shelf management across product detail pages, optimize search functionalities, maintain bilingual content compliance, and manage ratings, reviews, and stock availability.

• Strategize, implement, and enhance search and sponsored media investments.

• Maintain brand integrity and uphold pricing discipline across digital platforms.

• Monitor online price consistency and ensure harmonious channel presence across the retail landscape.

• Keep track of platform feature updates, digital commerce trends, and retail operational guidelines.

• Set up channel KPIs, establish reporting schedules, and develop performance dashboards.

• Serve as the digital commerce expert for the Canadian commercial team.

⛳️ Requirements

• Proven success in managing commercial relationships and daily operations with major online retail and digital commerce platforms in Canada, including 1P vendor portals and/or 3P platforms.

• Experience in commercial negotiations, catalogue onboarding, and the execution of promotions.

• Demonstrated ability in managing retail media investments, search advertising, and performance marketing budgets to optimize ROAS and improve organic rankings.

• Experience overseeing channel P&Ls or comprehensive commercial trade budgets.

• Strong analytical skills with the ability to operate strategically and tactically in a fast-paced, dynamic environment.

• Capability to align stakeholders from Supply Chain, Finance, Marketing, and Customer Operations.

• Preference for candidates with bilingual English/French proficiency.

• Background in Pet, CPG, or premium/specialty consumer packaged goods.

• Familiarity with Canadian commercial logistics, vendor fulfillment models, distribution center replenishment in Canada, and CAD pricing structures.

• Experience with online brand protection, compliance with minimum advertised price (MAP), and maintaining digital pricing integrity.

🏝️ Benefits

• RRSP with Company matching.

• Medical, Dental, Vision, and Employee Assistance Programs.

• Access to In-House & Online Learning & Development opportunities.

• Education Assistance Program.

• Complimentary Bag of Premium Pet Food each month.

• Free Parking.

• A safe, healthy, and respectful work environment.