Senior Ecommerce Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead, enhance, and optimize Champion Petfoods' digital commerce presence throughout Canada.

• Take ownership of and implement the Canadian digital commerce strategy across essential online platforms.

• Drive sustainable growth in revenue, volume, market share, profitability, and online sales.

• Oversee commercial operations, which include new account setups, catalog and master data onboarding, supply chain coordination, and planning for promotional launches.

• Create demand forecasts, inventory targets, and collaborative commercial plans together with Demand Planning, Supply Chain, and Finance teams.

• Ensure excellence in digital shelf and merchandising across Product Detail Pages (PDPs), SEO, bilingual content, ratings and reviews, and stock availability.

• Plan, execute, and optimize investments in search and sponsored retail media.

• Maintain brand equity, uphold pricing discipline, ensure online price consistency, and promote channel harmony.

• Keep track of platform feature rollouts, digital commerce trends, and retail operational policies.

• Set up channel KPIs, reporting schedules, and performance dashboards.

• Serve as the digital commerce subject-matter expert for the Canadian commercial team.

⛳️ Requirements

• Demonstrated success in managing commercial relationships and daily operations with major online retail and digital commerce platforms in Canada.

• Familiarity with 1P vendor portals and/or 3P platforms.

• Experience in commercial negotiations, catalog onboarding, and promotional execution.

• Proven history of managing retail media investments, search advertising, and performance marketing budgets.

• Proficient in maximizing ROAS and organic ranking.

• Experience in managing channel P&Ls or comprehensive commercial trade budgets.

• Strong analytical skills.

• Capability to function both strategically and tactically in a lean, dynamic environment.

• Ability to align stakeholders from Supply Chain, Finance, Marketing, and Customer Operations.

• Strong preference for candidates with English/French bilingual skills.

• Background in Pet, CPG, or premium/specialty consumer packaged goods.

• Understanding of Canadian commercial logistics, vendor fulfillment models, Canadian distribution center replenishment, and CAD pricing structures.

• Experience in online brand protection, minimum advertised price (MAP) compliance, and maintaining digital pricing integrity.

🏝️ Benefits

• RRSP with company matching.

• Medical, Dental, Vision, and Employee Assistance Programs.

• In-house & online learning and development opportunities.

• Education Assistance Program.

• Free bag of premium pet food each month.

• Free parking.

• A safe, healthy, and respectful work environment.