Senior Ecommerce Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead, enhance, and optimize Champion Petfoods' digital commerce presence throughout Canada.

• Take ownership of the Canadian digital commerce strategy across essential online accounts.

• Direct the setup of new accounts, onboarding of catalogs and master data, coordination of supply chains, and planning for promotional launches.

• Create demand forecasts, set inventory targets, develop annual operating plans, and collaborate on joint commercial plans with Demand Planning, Supply Chain, and Finance.

• Execute digital shelf strategies across product detail pages, ensuring SEO, compliance with bilingual content, ratings and reviews, and stock availability.

• Plan, implement, and optimize investments in search and sponsored media.

• Maintain brand equity, enforce commercial pricing discipline, ensure online price consistency, and promote channel harmony.

• Keep track of platform feature rollouts, digital commerce trends, and retail operational guidelines.

• Set up channel KPIs, establish reporting frequencies, and create performance dashboards.

• Serve as the digital commerce subject-matter expert for the Canadian commercial team.

⛳️ Requirements

• Demonstrated success in managing commercial relationships and day-to-day operations with significant online retail and digital commerce platforms in Canada, including 1P vendor portals and/or 3P platforms.

• Experience in commercial negotiations, catalog onboarding, and the execution of promotions.

• Proven success in managing retail media investments, search advertising, and performance marketing budgets to optimize ROAS and organic ranking.

• Experience overseeing channel P&Ls or comprehensive commercial trade budgets.

• Strong analytical skills and the ability to operate strategically and tactically in a fast-paced, dynamic environment.

• Ability to align stakeholders in Supply Chain, Finance, Marketing, and Customer Operations.

• Strong preference for candidates with bilingual English/French capabilities.

• Experience in the Pet, CPG, or premium/specialty consumer packaged goods sectors.

• Familiarity with Canadian commercial logistics, vendor fulfillment models, Canadian distribution center replenishment, and CAD pricing structures.

• Experience with online brand protection, minimum advertised price (MAP) compliance, and maintaining digital pricing integrity.

🏝️ Benefits

• RRSP with Company matching.

• Medical, Dental, Vision, and Employee Assistance Programs.

• In-House & Online Learning & Development opportunities.

• Education Assistance Program.

• Complimentary Bag of Premium Pet Food each month.

• Free Parking.

• Safe, healthy, and respectful work environment.