Senior Director, Strategic Account Management

This is a fully remote position, open to applicants in Arizona, +12 more states.

📋 Description

• Act as the main executive relationship manager and commercial leader for a key Strategic Account.

• Take ownership of and drive overall revenue growth across the Roadside Assistance and Accident Management sectors.

• Establish and nurture relationships with senior executives and C-suite stakeholders.

• Collaborate with Product, Marketing, Client Success, and Solutions Consultants to create customized solutions.

• Develop and implement multi-year strategic account plans.

• Identify and seize cross-sell and upsell opportunities across the complete product range.

• Lead contract renewals and intricate commercial negotiations while addressing risk and compliance issues.

• Conduct regular Strategic Business Reviews with executive leadership.

• Represent Agero in client discussions and industry events.

• Work alongside the C-Suite, VP of Sales, VP of Product, and Legal, while partnering with client C-level executives.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, or a related area is required.

• Over 15 years of progressive experience in Account Management, Enterprise Sales, or Strategic Business Development.

• Proven track record of generating revenue growth and sustaining long-term enterprise relationships.

• Experience in managing complex, multi-product solutions for a single large client.

• Proficient in overseeing intricate enterprise accounts and fostering consensus among diverse C-level stakeholders.

• Strong business acumen, including an understanding of complex P&L structures and translating insights into commercial opportunities.

• Capability to collaborate with Product, Marketing, and Operations teams to deliver integrated Roadside and Accident Management solutions without direct authority.

• Excellent communication and high-stakes negotiation abilities.

• Outstanding long-term pipeline management and multi-year account planning expertise.

• Willingness to travel frequently.

• Must currently have authorization to work in the United States on a full-time basis.

• This position is not eligible for employer visa sponsorship now or in the future.

🏝️ Benefits

• Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.

• 401(k) plan with company matching.

• Tuition assistance.

• Flexible time off.

• Paid sick leave.

• Ten paid holidays each year.

• Parental planning benefits.

• Bonus/Incentive Programs.