Senior Director of Product, Retail

This is a fully remote position, open to applicants in Canada, +1 more state.

📋 Description

• Define and lead the strategic roadmap for Flashfood's retail platform, including the partner app, onboarding and activation processes, catalog integration, dashboards and reporting, and dynamic pricing strategies.

• Infuse extensive retail domain expertise into each planning cycle, ensuring that roadmap discussions reflect the actual operations of grocery retailers.

• Evaluate significant opportunities using data, quantify them, and prioritize them — your initial two quarters will establish the build plan and subsequent hiring needs.

• Oversee the Retail pod, including engineers, product managers, and designers, with an engineering lead serving as your player-coach on architecture.

• Take ownership of the pod's business objectives: activated stores, posted items, partner adoption, and the associated revenue.

• Plan team expansion based on validated opportunities, setting clear expectations across functions: precise specifications, sound trade-offs, measurable outcomes, and honest assessments post-launch.

• Collaborate closely with enterprise grocery partners — from store associates to corporate buyers — to comprehend operations and translate insights into product features.

• Enhance the sales process with in-depth product knowledge: leading discovery sessions, conducting executive demonstrations, and crafting the data narrative that secures national rollouts.

• Manage the product aspect of activation: streamline the timeline from signed contract to store launch from months to weeks.

• Collaborate with our data and machine learning team to incorporate pricing intelligence and demand signals into the retail product interface.

• Advocate for AI-native product development — creating agents that perform genuine operational tasks for retailers, rather than merely providing dashboards.

• Function as a senior leader within EPD: pose challenging questions early, champion appropriate trade-offs, and engage others in the process.

⛳️ Requirements

• A minimum of 10 years of product management experience, including over 5 years managing cross-functional teams towards shared business objectives — preferably in B2B or enterprise software.

• Direct experience working for or alongside grocery or retail companies, encompassing merchandising, store operations, item-level catalog data, and the decision-making processes within retail organizations.

• Strong proficiency in data analysis — familiarity with integration patterns common in retail and a history of making product decisions based on data rather than intuition.

• Demonstrated ability to navigate ambiguous, high-stakes product areas from hypothesis to launch, resulting in measurable business outcomes.

• Experience working directly with enterprise customers and executive stakeholders, translating operational insights into product strategy.

• Comfortable operating in a lean, fast-paced organization where leaders are actively engaged.

🏝️ Benefits

• Competitive salary, equity, and comprehensive benefits.

• 100% remote work with flexibility and trust.

• Mission-driven work focused on reducing food waste and increasing access to affordable food.

• A rapidly growing, collaborative team with ambitious goals.

• Genuine opportunities for career advancement.