Senior Director, Customer Success, Solutions

This is a fully remote position, open to applicants in India.

📋 Description

• Exhibit a proven history of managing the CSM & Solutions team for Global 2000 clients

• Lead your teams to effectively collaborate with C-suite executives (CTO, CIO, CFO)

• Spearhead the creation of comprehensive enterprise GTM workflows

• Develop a team of "consultative experts"

• Promote synergy between Sales, Solutions, and Customer Success

⛳️ Requirements

• Over 15 years in technical leadership positions (Enterprise CSM, Solutions Architecture, or System Integration)

• Extensive knowledge of Platform, API, Agents, MCP, Data Orchestration, and Go-To-Market (GTM) strategies

• Education: A B.S. in Data Science or a related discipline is preferred; an MBA or TOGAF certification is a notable advantage.

• You have a solid understanding of a P&L statement as well as GTM workflow and organizational design

🏝️ Benefits

• Opportunities for professional development