Senior Director, Business Analytics, Operations

This is a fully remote position, open to applicants in Washington.

📋 Description

• Design and take charge of the operational cadence for the EVP and GM, Research, as well as the Business Management & Strategic Programs team.

• Facilitate weekly team meetings, executive sessions, monthly business reviews, and board reporting cycles.

• Act as a senior operating partner, trusted advisor, and credible representative for the VP.

• Foster accountability through initiative registers, commitment tracking, escalation of blockers, and ensuring follow-through.

• Lead high-priority special projects encompassing operating model design, cross-functional alignment, and sequencing of transformations.

• Prepare and ensure the quality of inputs for board decks, leadership briefings, and executive talking points.

• Establish and manage the Business Analytics function.

• Define and uphold KPI frameworks and proactive pipeline accountability mechanisms.

• Develop integrated executive dashboards that encompass pipeline, revenue, commercial signals, and operational performance.

• Utilize advanced analytics for revenue modeling, behavioral signals, and strategic impact analysis.

• Collaborate with Technology & Operations and AI & Data Analytics on data quality, governance, and infrastructure initiatives.

• Employ AI-augmented strategies to enhance analytics and reporting efficiency.

• Lead cross-functional programs by clearly defining scope, assembling teams, tracking milestones, and identifying blockers.

• Coordinate with Technology & Operations, AI & Data Analytics, Legal, and Finance.

• Mentor Research leadership teams through changes in operating models and governance.

• Transition validated initiatives into permanent organizational structures with appropriate documentation and handoff.

⛳️ Requirements

• Over 10 years of progressive experience in business operations, analytics, strategy, or a combination of these fields.

• Ideal candidates will have experience in a senior executive-support or business management role within a large, matrixed organization.

• Proven track record of supporting P&L-owning or senior executive leaders.

• Experience in managing operating rhythms, cross-functional alignment, and executive communication.

• Strong analytical skills, including expertise in financial models, dashboards, and KPI frameworks.

• Capability to convert complex data into clear, actionable insights for decision-making.

• Ability to build and develop an analytics function from a limited foundation.

• Experience in defining data standards and influencing data engineering teams.

• Exceptional written and verbal communication abilities.

• Proficiency in preparing board-level materials and ghostwriting for senior executives.

• Skill in adapting narratives for various audiences.

• High tolerance for ambiguity and a strong bias for action.

• Ability to drive structured execution in the absence of a defined playbook.

• Experience managing complex, multi-workstream programs across functions that are not directly managed.

• An MBA or equivalent advanced degree, or comparable professional experience is preferred.

• Familiarity with academic publishing, research technology, open access models, or scientific information is preferred.

• Experience utilizing AI tools in operations, analytics, and reporting processes is preferred.

• Experience working across different time zones and cultures in a global organization is preferred.

🏝️ Benefits

• Meeting-free Friday afternoons.

• Professional development opportunities.

• Comprehensive employee programming that promotes community, learning, and growth.

• Extensive benefits package.

• Competitive compensation.

• Opportunities for continual learning and internal mobility.

• Support for health and well-being.

• Reasonable accommodations for applicants and employees with disabilities.