Senior Director, AI Strategy and Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and oversee the enterprise AI product portfolio across various business functions, corporate services, media, and athlete performance sectors.

• Identify, prioritize, and execute high-impact AI opportunities in collaboration with strategy and functional leaders.

• Develop product roadmaps for AI-enhanced experiences, copilots, intelligent applications, and autonomous agents.

• Align AI investments with the overall enterprise strategy, governance requirements, and measurable business outcomes.

• Create metrics for product success, adoption goals, and frameworks for value realization.

• Design innovative operating models that incorporate AI agents into business processes and workflows.

• Revamp workflows to facilitate human-AI collaboration, including processes that enhance or automate work.

• Establish standards and methodologies for agent orchestration and human-agent interaction models.

• Assemble and lead a team of AI Product Managers.

• Implement product management practices for AI and agentic systems.

• Direct product prioritization, roadmap management, requirement definition, and stakeholder alignment.

• Collaborate with AI engineering, data science, platform, security, and architecture teams from conceptualization through deployment.

• Oversee multidisciplinary design efforts for intuitive AI, conversational agents, and AI-enabled workflow experiences.

• Develop repeatable design patterns for copilots, agents, and human-AI workflow integration.

• Create frameworks to assess utilization, engagement, productivity gains, business outcomes, and financial returns.

• Promote organizational adoption in partnership with HR, Communications, Learning, and functional leadership teams.

• Establish feedback mechanisms to continuously enhance AI products and experiences.

• Act as the primary liaison between business leaders and AI delivery teams.

• Facilitate alignment among strategy, technology, operations, data, governance, risk, and change management functions.

• Support executive steering committees and portfolio governance processes.

⛳️ Requirements

• Over 15 years of leadership experience in product management, operations, strategy, digital transformation, consulting, analytics, or technology leadership.

• Proven track record in driving enterprise-scale transformation and AI-enabled business results.

• Experience in leading AI, Generative AI, Machine Learning, Agentic AI, Automation, or Digital Product organizations.

• Background in designing enterprise workflows and operating models, as well as building or scaling AI-enabled products and services.

• Experience in sectors such as retail, media, consumer, technology, sports, healthcare, financial services, or similarly complex enterprises is preferred.

• Familiarity with Responsible AI, governance frameworks, and AI risk management.

• Knowledge of AI-powered products, copilots, intelligent applications, autonomous agents, and agentic business workflows.

• Understanding of knowledge fabric, AI models, AI-enabled workflows, agent orchestration, and human-agent interaction models.

• Ability to collaborate with AI engineering, data science, platform, security, and architecture teams from concept through deployment.

• Knowledge of standards for conversational experiences, agent interactions, AI-enabled workflows, and repeatable design patterns for human-AI workflow integration.

• Familiarity with frameworks for measuring AI utilization, engagement, productivity gains, business outcomes, financial returns, user satisfaction, operational efficiency, and time-to-value.

• Strategic mindset to connect AI opportunities with enterprise value creation and long-term business strategy.

• Systems thinking ability to redesign end-to-end workflows that integrate people, processes, technology, and AI agents.

• Product leadership skills to develop and scale AI product portfolios that drive measurable outcomes.

• Expertise in human-centered design to create trustworthy and impactful human-AI collaboration experiences.

• Ability to influence and lead organizational change across diverse stakeholders, competing priorities, and transformative initiatives.

• Cameras must be on during all virtual interviews.

• AI tools are not allowed during any part of the interview process.

• A satisfactory background check, which may include ID verification, is required.

🏝️ Benefits

• Competitive total rewards package.

• Incentive opportunities.

• Equity options.

• Comprehensive benefits.

• State-paid leave requirements.

• A generous suite of benefits.

• Accommodations available upon request.