Senior DevOps Engineer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Provide support for cloud-based software applications, network configurations, supporting services, and hosting platforms.

• Act as the primary point of contact for designated applications, addressing or escalating complex system issues with users/clients, internal IT personnel, and vendor IT staff.

• Implement, manage, automate, and scale cloud technical computing services for product development teams.

• Create automation tools to assist software development and infrastructure operations teams.

• Collaborate with technical teams to troubleshoot issues and install or test upgrades and customizations.

• Monitor the performance of systems and applications, alerting when necessary, and proactively enhancing performance.

• Engage in and lead technical on-call services for prompt incident resolution.

• Utilize continuous deployment tools to ensure seamless deployment across various environments.

• Define changes in cloud application environments and guide Associate Engineers in implementing new technology solutions.

• Oversee the documentation of application systems, process flows, and support processes.

• Facilitate process-review meetings to identify requirements or needs.

• Mentor colleagues on engineering best practices and technical excellence.

• Document processes through research, planning, and supporting documentation.

• Communicate information systems' opportunities and limitations to management.

• Suggest technologies, methodologies, and best practices to address challenges and alleviate pain points.

• Minimize developer friction in deploying products to production.

• Participate in regulatory and compliance activities.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent work experience; or an Associate's degree with relevant work experience.

• A minimum of 5 years of experience in DevOps or a similar role is required.

• Comprehensive knowledge of all aspects of application development and project life cycles, along with experience using engineering software design tools.

• Proficiency in Terraform and Infrastructure as Code.

• In-depth understanding of software development methodologies and best practices.

• Significant DevOps experience with a cloud-native web application hosted on one of the three major cloud platforms.

• Familiarity with version control systems such as Git, SVN, or CVS.

• Extensive experience with databases and operating systems.

• Proven experience in designing and implementing a continuous integration pipeline (CI/CD), including Infrastructure as Code.

• Experience in setting up and managing a Web Application Firewall.

• Knowledge of containerization, microservices, orchestration, monitoring, and alerting solutions.

• Experience with Microsoft Azure.

• Ability to conduct thorough research into software-related issues and products.

• Capability to effectively prioritize and execute tasks in a high-pressure environment.

• Willingness to be available for on-call rotations outside of normal business hours, including evenings and weekends during critical production releases or issue escalation periods.

🏝️ Benefits

• Comprehensive Medical, Dental, and Vision benefits along with an integrated Wellness Program.

• 401(k) Match Retirement Savings Plan.

• Paid Time Off (PTO).

• Holiday Pay and Floating Holidays.

• Volunteer Time Off (VTO).

• Educational Assistance Program.

• Fully Paid Parental and Adoption Leave.

• LifeWorks (Employee Assistance Program).

• Patterson Perks Program.

• Unique incentive programs and rewards for eligible employees.