Senior Defense Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Utilize internal and external tools to identify and assess fraudulent activities across various channels, ensuring prompt and effective action on significant findings.

• Examine existing datasets to uncover trends and patterns, detect irregularities, and develop rule strategies to reduce future fraud losses.

• Convert data into actionable insights for decision-makers to lessen the impact on cardholders and portfolios through alerts developed by MAP or Visa DPS fraud tools.

• Uphold MAP Defense data standards and provide recommendations for current and future requirements.

• Create and present high-quality actionable Defense Intelligence products derived from all available data sources.

• Illustrate an understanding of how analytics solutions and data influence MAP business operations and formulate strategies accordingly.

• Conduct client-specific analysis on portfolio data, including proprietary details such as customer demographics, activity, spending levels, behavioral scores, and financial information.

• Leverage Visa Data Manager’s data, analytical capabilities, and industry knowledge to design and implement fraud rules for MAP clients.

• Offer on-call rural consultation support for MAP clients.

• Conduct monthly fraud performance reviews for MAP clients.

• Continuously enhance processes for assessing our clients’ fraud and dispute experiences.

⛳️ Requirements

• A Bachelor’s degree in computer science, computer engineering, cybersecurity, or a related field is preferred.

• Ability to work autonomously, resolve issues, and effectively communicate with clients, vendors, and team members.

• Intermediate proficiency in Excel and PowerPoint is required.

• Familiarity with Power BI Pro dashboards and User Acceptance Testing.

• Strong understanding of the financial services industry, ideally in credit unions and the payments sector.

• Knowledge of Visa DPS products and applications is a plus.

• Proven capability to translate business and customer inquiries into actionable hypotheses.

• Excellent communication skills in both verbal and written formats, with the ability to present using various audiovisual aids; capable of engaging both technical and non-technical audiences.

• Analytical professional with at least five (5) years of experience in the payments industry.

• Understanding of transactions, system processing, and overall transaction management.

• Self-motivated individual with a demonstrated ability to execute tasks with minimal supervision.

• Ability to maintain discretion, ensure confidentiality, and exercise sound judgment.

• Participate in a rotating weekend on-call schedule to provide fraud monitoring coverage, respond to alerts, and assist with time-sensitive fraud mitigation efforts as part of a collaborative coverage model.

• Working knowledge of data and its influence on analysis or risk insights.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.