Senior Customer Strategy Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Assist in the development and authorship of proposals, budgeting, and actively engage with experts across Parexel to create market access and commercialization solutions that maximize client value and set Parexel apart from competitors.

• Lead strategy discussions and facilitate the creation of client-specific, competitive, and profitable solutions, including scope and budget considerations.

• Collaborate with Access SMEs and Service Line leaders to formulate account strategies and strengthen relationships.

• Aid Access SMEs in researching leads (e.g., sponsors), their assets, and appropriately positioning the Parexel Access solution to meet client needs.

• Utilize public resources and subscription databases, such as Citeline and Data Monitor, to develop an Access perspective for client discussions, proposals, and bid defense conversations.

• Coordinate with the Access Operations team to determine resource requirements for proposals and awarded projects.

• Proactively seek to enhance understanding of industry trends, innovations, relevant products, and pipelines, while identifying future business opportunities.

• Ensure client responses align with strategy discussions, meet client needs (in terms of relevance and appropriateness), deliver consistent messaging, and articulate value propositions and critical success factors.

• Assist in bid pursuit meetings as necessary, driving a thoughtful approach to content generation and identification of Subject Matter Experts.

• Prepare budgets and Work Breakdown Structures (WBS) collaboratively with the Senior Vice President of Access, SMEs, Service Line leadership, and as needed, Operations and Finance, while tracking New Business Awards (NBA) to ensure data remains current.

• Partner with the SVP of Access and Access SMEs to develop and advance content for early engagement conversations and proposals.

• Maintain a strong consultative, "outside-in"/One Parexel approach in crafting unique business solutions for clients and fostering industry leadership.

• Stay informed about key competitors and industry trends to enhance and evolve our Access and Commercial consulting services.

⛳️ Requirements

• Bachelor’s degree is required; an advanced degree is preferred.

• Proficient in English, both verbal and written.

• A minimum of 6 years of relevant experience in market access or life sciences service consultancy/agency is required.

• Comfortable conducting desk research and synthesizing findings.

• Some relevant knowledge of product development or drug development (from bench to patient).

• A "make it happen" attitude, capable of thriving in a complex matrix environment with the ability to build robust cross-functional relationships.

• Proven ability to follow instructions and prioritize tasks; able to collaborate with peers and work effectively in a team to achieve desired results.

• Demonstrated capacity to communicate ideas clearly, simply, and compellingly; basic understanding of commercial needs and objectives related to supporting service proposals and pricing activities; proficient in MS Word and PowerPoint.

🏝️ Benefits

• Health insurance

• Professional development opportunities