Senior Customer Portfolio Manager – Heavy Duty Power

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a key intermediary between internal and external organizations and your designated customer(s).

• Manage the customer relationship and communication while contributing to the overall business strategy, including P&L management and identifying growth opportunities.

• Create and maintain a comprehensive customer communication plan, and organize regular 'Customer meetings' to review outstanding items and action plans.

• Supervise Gas Power warranty matters and relevant commercial aspects.

• Responsible for defining outage scope and effectively communicating it to the field services team.

• Lead efforts to resolve all emergent and forced outage issues.

⛳️ Requirements

• Bachelor’s Degree from an accredited institution (or an Associate's degree from a college along with 7 years of experience in the power generation sector).

• At least 5 years of technical field experience with Heavy Duty Gas Turbine and/or Steam Power systems.

• Willingness to work up to 25% of the time on-site.

🏝️ Benefits

• Medical, dental, vision, and prescription drug coverage.

• Access to Health Coach from GE Vernova, a 24/7 nurse-based support resource.

• Access to the Employee Assistance Program, offering 24/7 confidential assessment, counseling, and referral services.

• Retirement benefits featuring the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings option with company matching contributions and retirement contributions.

• Access to Fidelity resources and financial planning consultants.

• Tuition assistance.

• Adoption assistance.

• Paid parental leave.

• Disability benefits.

• Life insurance.

• 12 paid holidays.

• Flexible time off.