Senior Credit Manager – AU Home Loan Mortgage Experience

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee incoming leads while ensuring precise documentation within Broker Engine.

• Request, gather, assess, and organize essential documents from clients.

• Perform initial document evaluations to verify the completeness of loan applications.

• Arrange and analyze credit reports and property appraisals.

• Coordinate with clients, lenders, and other parties throughout the loan process.

• Prepare and send loan estimates to clients while managing follow-up tasks.

• Gradually assume full responsibility for independently preparing loan estimates.

• Assist in lead follow-up efforts to enhance conversion rates.

• Keep precise CRM records and ensure all applications are monitored until settlement.

• Deliver outstanding customer service while handling multiple loan files concurrently.

• Aid the Director with administrative and operational responsibilities as needed.

⛳️ Requirements

• At least 5 years of experience in Australian mortgage broking, loan processing, credit support, or client services.

• Proficiency in using Broker Engine or a comparable Australian mortgage CRM.

• Extensive experience with self-employed borrowers and Low Doc lending.

• Comprehensive understanding of the Australian home loan process from application to settlement.

• Exceptional written and verbal communication skills in English.

• Keen attention to detail and outstanding organizational abilities.

• Capability to manage a large volume of leads and prioritize effectively.

• Comfortable working autonomously in a remote setting.

• Preferred Experience

• Experience in preparing loan scenarios and lender quotes.

• Direct communication experience with Australian clients and lenders.

• Familiarity with credit assessment, servicing calculations, and lender policy interpretation.

• Strong experience with CRM and mortgage software.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible work hours and remote working opportunities.

• Continuous professional development and training.

• Supportive team environment with a focus on collaboration.

• Access to the latest technology and tools to facilitate your work.