Senior Credit Controller

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Initiate calls and emails to customers to discuss and gather payments.

• Document findings within the accounting system for future reference.

• Place special emphasis on collecting debts that are over 60 days old and those that present challenges.

• Address complex customer inquiries and resolve disputes.

• Review documented disputes and ensure timely resolution.

• Dispatch account statements and additional reminders in accordance with Company Control Policy.

• Prepare and review letters before action (LBA’s).

• Monitor and manage any unallocated cash movements.

• Compile and distribute the weekly report to all business units.

• Lead, manage, and develop direct reports.

• Pursue process enhancements to improve cash flow for businesses within Ceres.

• Support external and internal audit requirements.

• Participate in relevant accounts receivable calls for businesses with significantly overdue debts.

• Cultivate and maintain strong relationships with customers and other stakeholders.

• Ensure adherence to applicable legislation and industry best practices.

⛳️ Requirements

• Demonstrated experience as a Senior Credit Controller.

• Relevant professional qualification (e.g., CICM) is preferred.

• Solid understanding of credit management principles and practices.

• Extensive knowledge of credit risk assessment and debt recovery procedures.

• Keen attention to detail.

• Ability to work autonomously and collaboratively within a team.

• Proficient IT skills, particularly a high level of expertise in Excel.

• Experience with Microsoft Great Plains and Credit Hound software is a plus.

🏝️ Benefits

• Casual working environment.

• Opportunities for team and individual growth.

• Professional development.