Senior Creative QA Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• You will serve as the final checkpoint for outbound creative materials — including copy decks, scripts, captions, and assets — before they are delivered to clients or published.

• The primary focus will be on our Tier 1, high-compliance accounts, beginning with NutriMax.

• You'll collaborate with Valen to establish a tiered client framework (low, medium, high compliance) and implement stringent claim-checking for regulated projects — such as pet health, supplements, and other sectors where the distinction between "supports" and "cures" is not just a matter of semantics, but a legal one.

• You will manage claim libraries, do-not-say lists, and approved phrase banks for each Tier 1 brand.

• Brand standards will also be your responsibility. Logos, colors, typography, and tone of voice will be verified against each client's guidelines, rather than from memory.

• You will maintain live brand standards summaries for the top accounts to ensure the studio has a single reference point instead of multiple.

• Subsequently, you will transform all of this into a structured system. This includes checklists, review templates, SOPs, and pre-flight checks categorized by output type.

• Quality assurance will evolve from being a person to a scalable process within the agency.

• You will identify error patterns, report trends to leadership on a monthly basis, and suggest workflow modifications that can mitigate revision cycles before they escalate into issues.

• You will engage with creative, strategy, account management, and project management teams — acting as the calm, constructive voice in discussions who identifies issues early without causing delays.

• As volume increases, you will assist in mentoring junior QA or proofreaders and outline what the QA support structure should look like once the workload requires it.

⛳️ Requirements

• Extensive hands-on experience in QA, proofreading, or compliance within an agency, regulated sector, or a high-volume creative setting.

• Familiarity with regulatory frameworks for at least one compliance-sensitive category (such as FDA, FTC, pet health, supplements, finance, or similar).

• A keen eye for brand standards — including logos, colors, typography, and tone of voice — across multiple concurrent clients.

• Strong understanding of platform specifications for Meta, TikTok, YouTube, and the various static and video formats they accept.

• Demonstrated ability to create processes from the ground up: including SOPs, checklists, review templates, and claim libraries.

• Comfortable managing high volumes and tight deadlines without compromising standards.

• Effective and constructive communicator — capable of raising concerns without hindering workflow or putting colleagues on the defensive.

• Highly organized, systematic, and able to maintain oversight of multiple Tier 1 accounts simultaneously.

🏝️ Benefits

• Fully remote. Work from any location that suits you.

• Flexible hours. We prioritize outcomes over appearances.

• Unlimited vacation and sick days. Take what you need and return rejuvenated.

• Genuine opportunities for growth. Join a rapidly expanding agency with a broadening scope.