Senior Content Marketing Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• You collaborate with our CEO and leadership team to ghost-write and co-create content.

• You translate their strong beliefs about the future of customer experience (CX) into impactful pieces that are frequently cited, shared, and remembered.

• You commission and develop compelling data stories that journalists reference and analysts quote.

• You produce content that drives the displacement of Zendesk, Intercom, and Sierra.

• You craft content narratives for product announcements, press releases, and key launch events.

• You conduct customer interviews, uncover insights from their results, and transform them into case studies that help close deals.

⛳️ Requirements

• 6-8 years of experience in B2B content marketing, preferably within a technology company that is in a category-creation or high-growth stage.

• A portfolio showcasing work that you take pride in, including thought leadership pieces, research reports, campaign content, and case studies.

• A solid understanding of AI technologies; you utilize AI tools daily.

• Strong editorial judgement; you can distinguish between content that grabs attention and that which merely fills a schedule.

• Ability to work comfortably with technical subject matter experts to extract insights and present them in a manner appealing to non-technical buyers.

• Experience in managing a webinar or event content program, rather than just participating in one.

• Proven history of linking content decisions to pipeline results.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Flexible work arrangements

• Professional development opportunities