Senior Content Business Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Convert intricate educational materials, learner data, operational metrics, and financial information into actionable insights and strategic recommendations.

• Evaluate performance metrics at both individual course and portfolio levels.

• Employ advanced content analytics to inform decisions regarding content effectiveness, learner engagement, and portfolio expansion.

• Design, execute, and oversee KPIs that align with company-wide OKRs.

• Examine and resolve historical data issues.

• Collaborate with finance, content strategy, revenue operations, data science, data engineering, and other interdisciplinary teams.

• Utilize generative AI tools to enhance and streamline data analysis and reporting processes.

• Create presentations and narratives for cross-functional teams and executive stakeholders.

• Oversee multiple analytical projects while ensuring precision, clarity, and alignment with stakeholder expectations.

⛳️ Requirements

• A minimum of 5 years of experience in business analysis, analytics, or a related field.

• Preferably experience in a technology or education-centric environment.

• Expertise in data analysis and visualization tools.

• Excellent presentation and communication abilities.

• Familiarity with generative AI technologies to enhance or automate data analysis functions.

• Proven experience collaborating across functions with finance, strategy, operations, data science, or data engineering teams.

• Strong analytical skills and capability to juggle multiple projects and priorities effectively.

• Proficient with business intelligence tools, Salesforce, spreadsheets, statistical software, and SQL.

• Background in educational technology or a related sector is preferred.

• An advanced degree in business, analytics, or a related area is preferred.

🏝️ Benefits

• Eligibility for variable compensation.

• Equity options.

• Comprehensive benefits package.

• Flexible working arrangements, including options to work from home, an office, or a collaborative space.

• Opportunities for teamwork, complex problem-solving, and key achievements with globally distributed teams.