Senior Consultant Relations Manager – EAP

This is a fully remote position, open to applicants in Arizona, +9 more states.

📋 Description

• Cultivate and maintain strategic relationships with key stakeholders at targeted brokerage and consulting firms.

• Position TELUS Health as a reliable partner within both national and regional brokerage and consulting firms.

• Oversee vendor credentialing and validation processes, ensuring adherence to due diligence, security, and compliance standards.

• Attain preferred carrier and approved vendor status to facilitate access to broker producers and clients.

• Generate new business opportunities by leveraging broker introductions, speaking engagements, and RFP processes.

• Collaborate with sales teams to transform broker credibility into a qualified client pipeline.

• Conduct training and enablement sessions on EAP, virtual care, behavioral health, and absence management solutions.

• Manage stakeholder mapping, relationship tracking, and pipeline reporting using Salesforce CRM.

• Offer leadership insights into channel health, credentialing status, and growth opportunities.

• Create firm-specific engagement plans, co-branded materials, and events in collaboration with marketing and sales leadership.

• Collect broker feedback and market intelligence, and communicate insights with product and sales teams.

• Represent TELUS Health's Integrated Health Solutions portfolio in both US and global markets.

⛳️ Requirements

• 5+ years of experience in consultant relations, broker channel management, vendor credentialing, or account management within healthcare, benefits, or employee wellbeing solutions.

• Established network and credibility within the US broker and consultant community, with firsthand experience engaging national and regional firms.

• Demonstrated success in complex, multinational sales environments involving multiple stakeholders.

• Proven ability to forge new relationships and navigate firm structures for securing vendor validation and preferred carrier status.

• Strong consultative selling and presentation skills, capable of managing intricate sales cycles independently from start to finish.

• An entrepreneurial mindset with a robust drive for growth, results, and market expansion.

• Exceptional communication, interpersonal, and time management skills, exhibiting high professionalism and business acumen.

• Willingness and ability to travel throughout the US region.

• Existing broker network or an established book of business in the benefits consulting domain.

• Experience in digital health, SaaS, or service-oriented solution selling.

• MBA or advanced business degree.

🏝️ Benefits

• Comprehensive health, wellness, and retirement programs.

• Remote/home-based position with flexible, collaborative support.

• Opportunities for internal mobility, leadership development, and career advancement.

• TELUS Days of Giving and initiatives that promote mental health awareness and accessibility.

• Purpose-driven impact focused on mental health and wellbeing.

• A people-first, inclusive, and supportive workplace culture.