Senior Consultant – Managed Application Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead structured activities to elicit requirements through workshops, interviews, and working sessions with customer stakeholders.

• Facilitate conversations to identify business objectives, challenges, constraints, and success criteria, ensuring alignment among various stakeholder groups.

• Document and validate both functional and non-functional requirements, business rules, assumptions, and dependencies.

• Convert business requirements into implementation-ready documents such as process flows, requirements specifications, and user stories.

• Create current-state and future-state business process flows to pinpoint inefficiencies, gaps, and potential areas for improvement.

• Utilize business process flows as tools for facilitation and decision support to align stakeholders and direct solution design and execution.

• Execute system configurations in accordance with approved requirements and Accela best practices.

• Collaborate with technical, data, and integration teams to define, clarify, and coordinate technical requirements and dependencies.

• Serve as a liaison between business stakeholders and technical teams, ensuring that intent, constraints, and impacts are thoroughly understood.

• Guide customers towards standard solutions and best practices while balancing business needs, project scope, and technical considerations.

• Work alongside Project Managers to manage project scope, identify risks early, and support informed decision-making.

• Assist in testing and validation activities, including UAT planning, defect triage, and resolution coordination.

• Contribute to go-live readiness efforts by ensuring configuration completeness, business process alignment, and operational readiness.

⛳️ Requirements

• Strong expertise in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projects.

• Experience in developing and utilizing business process flows (both current-state and future-state) to foster stakeholder alignment and aid solution design.

• Practical experience in configuring enterprise software solutions based on gathered requirements.

• Proven ability to coordinate effectively with cross-functional technical teams.

• Experience in documenting requirements using industry-standard techniques such as process modeling, use cases, or user stories.

• Capacity to think conceptually while maintaining meticulous attention to detail in configuration and documentation.

• Demonstrated problem-solving skills with the ability to recommend practical, best-practice solutions.

• Strong written and verbal communication skills, with the capacity to influence and guide both business and technical stakeholders.

• Experience working within defined project scopes and participating in change control discussions.

• Comfort in fast-paced, multi-stakeholder delivery environments.

🏝️ Benefits

• Flexible time off

• Comprehensive medical, dental, and vision plans

• Family planning benefits

• 401(k) retirement savings plan with company match

• Health savings account with company contributions

• Flexible spending account

• Life, accident, and disability coverage

• Business travel insurance

• Employee assistance programs

• Additional well-being benefits