Senior Communications Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the Chief of Staff to create impactful communications.

• Craft organizational announcements, leadership messaging, and important updates.

• Develop presentations and narratives suitable for executives, addressing both internal and external audiences.

• Oversee the internal Customer Success (CS) communications strategy, calendar, and the execution of CS All Hands meetings.

• Facilitate CS-wide communications, including newsletters, Slack messages, and organizational updates.

• Lead initiatives to enhance employee engagement within CS.

• Create engaging presentations and talking points for CS leaders.

• Manage CS-wide updates for Daily Briefings, Town Halls, and cross-functional readouts.

• Enhance the visibility of Customer Success through internal storytelling.

• Collaborate with Marketing, Product, and Revenue leaders to design targeted communications for existing customers.

⛳️ Requirements

• 6–7+ years of professional experience in communications.

• Demonstrated success in supporting Sales, Customer Success, or other Go-To-Market (GTM) organizations.

• Hands-on experience working with revenue-generating teams and a comprehensive understanding of their specific operating rhythms and priorities.

• Proficiency in G Suite (Gmail, Docs, Sheets, Slides) and various communication platforms (Slack, LinkedIn).

• Bachelor’s degree in Communications, Journalism, Marketing, or a related discipline.

🏝️ Benefits

• Company-wide bonuses based on monthly sales targets.

• Employee referral bonuses.

• Adoption assistance.

• Tuition reimbursement.

• Certification reimbursement.

• Certification completion bonuses.