Senior Commercial Opportunities Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee Zevo's commercial renewal procedure, serving as the main commercial liaison for current customers throughout the renewal process.

• Establish reliable customer relationships, guide commercial negotiations and discussions, and collaborate with internal teams to enhance customer retention, seize expansion opportunities, and foster long-term revenue growth.

• Take charge of the planning, execution, and successful delivery of customer renewals and commercial account evaluations.

• Discover avenues to deepen customer relationships and elevate the value of Zevo's offerings.

• Facilitate cross-functional teams to create commercially solid and operationally feasible renewal and expansion proposals.

• Assist the Senior Leadership Team in advancing strategic new business ventures and customer growth.

• Serve as the commercial project lead, coordinating with Clinical, Service Delivery, Finance, Legal, and Operations during the sales process.

• Conduct customer workshops, commercial meetings, and proposal discussions when appropriate.

• Propel commercial timelines, governance, and internal decision-making processes.

• Ensure that commercial commitments are transformed into clear implementation plans prior to handover to delivery teams.

• Keep HubSpot updated with current deal information.

• Monitor opportunities, renewals, forecasts, and commercial milestones.

• Create dashboards and commercial insights for the leadership team.

• Continuously enhance commercial processes, governance, and reporting standards.

• Draft proposals and prepare client presentations.

• Formulate commercial pricing recommendations using pricing models for leadership endorsement.

• Lead responses to RFPs, create Statements of Work, and coordinate Service Agreement approvals.

• Maintain the contract register, renewal calendar, and commercial documentation.

• Ensure that contractual commitments, commercial risks, and customer obligations are clearly understood and effectively managed.

• Facilitate connections between the CEO, GSD, Commercial Director, Sales, Clinical, and SDMs at appropriate times without causing bottlenecks or confusion.

⛳️ Requirements

• Minimum of 5–7 years in commercial operations, revenue operations, bid management, account management, business development, and/or customer success roles.

• Demonstrated experience in leading commercial renewals, pricing discussions, and contract negotiations with enterprise clients.

• Ability to independently manage customer relationships while collaborating with senior leaders on strategic initiatives.

• Proven capability to design, prepare, and facilitate workshops or strategic sessions with senior stakeholders.

• Comfortable independently assembling all session materials without reliance on a support team.

• Skilled at engaging executives and clinical leaders and guiding them towards decisions.

• Outstanding written and presentation skills, capable of producing high-quality proposals, executive documents, and customer-facing materials.

• Confident in leading commercial meetings, presenting recommendations, and influencing decision-making.

• Quickly establishes credibility with customers, senior leaders, and cross-functional teams.

• Coordinates multiple stakeholders without relying on formal authority.

• Effectively manages competing priorities while sustaining momentum across complex opportunities.

• Achieves results through collaboration, organization, and accountability.

• Experience in B2B SaaS, professional services, healthcare, or other enterprise service sectors.

• Familiarity with enterprise contracts, Statements of Work, renewals, and commercial governance.

• Proficient in HubSpot (or similar CRM), Excel, and commercial reporting tools.

• Experience utilizing AI-enabled productivity tools to enhance analysis, documentation, and workflow efficiency.

🏝️ Benefits

• Comprehensive health insurance plans.

• Flexible working hours and remote work options.

• Professional development opportunities and training programs.

• Competitive salary and performance-based bonuses.

• Work in a dynamic and supportive team environment.